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Hospitality Team Lead

2 months ago

London, Greater London, United Kingdom Bartlett Mitchell Full time
Job Description

Job Title: Hospitality Team Lead

Job Summary:

We are seeking a highly skilled and experienced Hospitality Team Lead to join our team at Bartlett Mitchell. As a key member of our events team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our events and functions.

Key Responsibilities:

  • Liaise with clients and internal teams to ensure seamless event execution
  • Manage event setup, service, and breakdown with attention to detail
  • Coordinate with the client reception team to confirm bookings and updates
  • Host a lounge service in our executive lounge and set meeting rooms to required standards
  • Deliver food and beverage requirements and ensure compliance with food and health safety regulations
  • Communicate effectively with customers to ensure their needs are met

Requirements:

  • Previous experience as a Hospitality Supervisor in contract catering, hotels, or fine dining brasseries
  • Food Safety at Level 2 and Health & Safety at Level 2 certificates
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills

What We Offer:

  • Competitive hourly rate
  • 40 hours per week, Monday to Friday
  • Monthly wages
  • Flexible working hours and potential for condensed shifts
  • Free meal provision while on shift
  • Training and development opportunities, including NVQ apprentice scheme and WSET courses
  • 28 days annual leave, with an additional day each year up to 33 days
  • Birthday off, every year
  • Discounts and cashback from a wide range of retail and leisure outlets
  • Annual BM Caterers Summer party and FOODIES awards
  • Regular team events
  • Life assurance and employee assistance programme
  • Cycle2work scheme

About Us:

Bartlett Mitchell is a leading catering company, committed to delivering exceptional customer experiences and supporting the career development of our team members.