Hospitality Team Member

1 week ago

London, Greater London, United Kingdom Frasers Hospitality Full time

Job Title: Room Attendant

Frasers Hospitality, a global hospitality leader, is seeking a skilled Room Attendant to join our team at Fraser Suites Queens Gate. As a Room Attendant, you will be responsible for ensuring total guest satisfaction by providing efficient, courteous, and high-level service within the Housekeeping Department.

You will be responsible for all rooms, public areas, corridors, and back-of-house areas, overseeing any outsourced staff when required. You may also occasionally interact with customers, supporting all other operations departments during the night shift.

Key Responsibilities:

  • Provide exceptional customer service to guests
  • Ensure all rooms and public areas are clean and well-maintained
  • Oversee the work of outsourced staff when required
  • Support other operations departments during the night shift

Requirements:

  • Proven experience in a similar role
  • Excellent attention to detail and time management skills
  • Enthusiastic and hardworking individual with a passion for customer service
  • Ability to work as part of a team
  • Eligibility to work in the UK

About Us:

Frasers Hospitality is a global hospitality leader with a portfolio of properties across Asia, Australia, Europe, the Middle East, and Africa. We deliver gold-standard hospitality in cities across the globe, with a focus on creating memorable experiences for our guests.

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