Guest Service Director

About the RoleWe are looking for a friendly and welcoming guest services coordinator to join our team.In this role, you will be responsible for providing a genuine warm welcome to all guests, answering questions, and offering information about hotel services and facilities.You will also assist with queries and concerns from guests, ensuring that they have an...

**A Brief Overview of the Role:**The estimated salary for this position is approximately £35,000 per annum, depending on experience.The successful candidate will oversee all front desk operations, ensuring guests receive efficient and prompt service.This includes handling guest complaints and concerns promptly, aiming to resolve issues to guests'...

**About the Role**We are seeking a seasoned Hospitality Service Director to lead our guest services team at Holiday Inn Birmingham M6 J7.The successful candidate will report directly to the Business Excellence Manager and be part of a dynamic team based in Birmingham.Main Responsibilities:Coordinating the seamless operation of our guest services, ensuring...

Role SummaryWe are seeking an enthusiastic and detail-oriented individual to join our housekeeping team.Main ResponsibilitiesContribute to maintaining a clean and welcoming environment for guests.Restock amenities and supplies in guest rooms as required.Develop strong relationships with colleagues and guests to provide exceptional service.Monitor and address...

Role OverviewThis exciting apprenticeship opportunity enables you to join our hotel's housekeeping team and contribute to delivering exceptional guest experiences. Your responsibilities will include maintaining high standards of cleanliness, replenishing linen and supplies, and providing outstanding customer service.Main ResponsibilitiesMaintaining high...

As a Hotel Guest Services Coordinator at AccorHotel, you will play a vital role in ensuring the smooth operation of our hotel during the night shift. Your primary responsibility will be to welcome and attend to the needs of our guests, providing exceptional service and creating a warm and inviting atmosphere.To succeed in this role, you will need to have...

As a Senior Service Director at TOCA Social, you will be responsible for overseeing the delivery of exceptional service standards across all areas of the business. This includes managing a team of hospitality professionals, ensuring that guests receive a warm and welcoming experience, and maintaining high levels of customer satisfaction.To be successful in...

About the OpportunityThe Crowne Plaza Birmingham NEC is seeking a highly skilled and experienced individual to fill the position of Guest Services Team Lead. As a key member of our front office team, you will be responsible for overseeing the daily operations of the reception area, ensuring exceptional guest experiences, and providing guidance to your...

In this exciting Cleaning and Guest Services Specialist role, you will play a vital part in delivering an outstanding guest experience at one of our prestigious hotels.Your responsibilities will include maintaining the highest standards of cleanliness, reporting maintenance issues, and ensuring all facilities are safe and functional.We offer a comprehensive...

Service Care Solutions is currently seeking a Residential Childcare Services Director to lead and develop a skilled team to deliver high-quality care for children with complex emotional and behavioural needs. The role involves managing an ACHT 5-bed children's home in Sutton Coldfield, West Midlands.About the PositionYou will create a therapeutic environment...

Guest Experience SupporterWe are looking for a motivated Guest Experience Supporter to join our housekeeping team at WGC Ltd.In this role, you will play a vital part in ensuring that our guests have an enjoyable and memorable stay with us.You will be responsible for maintaining high standards of cleanliness and presentation in our guest rooms, as well as...

We're looking for a highly motivated and organized individual to join our team as a Guest Experience Coordinator at Novotel Birmingham Airport. As a key member of the housekeeping team, you'll play a critical role in ensuring the highest standards of cleanliness and service in our hotel rooms.Job SummarySalary: £13.45 per hourHours: Guaranteed hours each...

Customer Experience CoordinatorThis is an exciting opportunity to join our Front Office team as a Customer Experience Coordinator. In this role, you will be responsible for delivering world-class customer experiences and ensuring every guest feels valued and cared for.Main Responsibilities:Assist in developing and implementing strategies to enhance guest...

We are a global hospitality leader, committed to providing exceptional guest experiences. At Accor Hotels, we foster a culture of innovation, inclusivity, and excellence.As a key member of our team, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.About the RoleWe are seeking a talented...

Career OpportunityWe are seeking an ambitious and results-driven Catering Services Director to join our team at Compass Group UK & Ireland. As a key member of our hospitality team, you will be responsible for leading a team of event operations staff, managing budgets and forecasts, and ensuring high-quality standards and guest satisfaction.The ideal...

**Job Summary:**We are seeking an experienced Residential Guest Experience Manager to join our team at Holiday Inn Birmingham M6 J7.The ideal candidate will have a proven track record of delivering exceptional guest experiences, with a strong focus on service excellence and team leadership.Main Responsibilities:Leading the guest services team to deliver...

Customer Experience DirectorWe are seeking an experienced Customer Experience Director to join our team at a German Doner Kebab Restaurant in Birmingham. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences, managing the Front of House team, and driving business growth.Key Responsibilities:Develop...

Seeking a Guest Room Attendant to Join Our Team!About the RoleWe are looking for an experienced and reliable Guest Room Attendant to join our team at the Holiday Inn Bristol-Filton. As a key member of our housekeeping department, you will be responsible for ensuring that all guest rooms and public areas are clean, comfortable, and...

**Job Description:**We are seeking a skilled Cleaning and Guest Experience Professional to join our hotel housekeeping team. As a key member of the team, you will be responsible for ensuring that our guest rooms are cleaned to a high standard.**Responsibilities:**Cleaning guest rooms to a high standardReplenishing linen and guest suppliesProviding...

The Perfect Fit?We are looking for a highly motivated and organized individual to join our housekeeping team as a Room Attendant at Adagio Apart Hotel Birmingham.Your responsibilities will include cleaning and maintaining guest rooms to the highest standards, replenishing linen and supplies, and providing exceptional customer service to our guests.We offer a...