Guest Experience Supporter

2 weeks ago


Birmingham, Birmingham, United Kingdom WGC Ltd. Full time
Guest Experience Supporter

We are looking for a motivated Guest Experience Supporter to join our housekeeping team at WGC Ltd.

In this role, you will play a vital part in ensuring that our guests have an enjoyable and memorable stay with us.

You will be responsible for maintaining high standards of cleanliness and presentation in our guest rooms, as well as providing excellent customer service and support to our guests.

Key Responsibilities:

  1. Maintaining clean and tidy guest rooms
  2. Providing exceptional customer service and support
  3. Replenishing linen and guest supplies
  4. Reporting maintenance faults and lost property
  5. Ensuring appliance safety and reporting faults to the Head Housekeeper

Salary: £22,000 - £28,000 per annum, depending on experience.

About Us:

We are a Disability Confident Employer, committed to creating a diverse and inclusive workplace.

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career progression and training
  • A supportive and inclusive work environment


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