Business Support Specialist

4 weeks ago


High Wycombe, Buckinghamshire, United Kingdom Red Rhino Solutions Full time

About the Role

We're seeking a skilled Support Administrator/Customer Service Assistant to join our award-winning team at Red Rhino Solutions.


This is an exciting opportunity to forge a long-term career in a global brand and market leader, offering attractive future prospects for the right individual.


Our client is particularly interested in candidates who share a similar background.


Job Responsibilities:



  • Provide administration support services to internal and external sales teams.
  • Process orders and enter data into the internal system, with full training provided.
  • Engage with clients over the phone to enhance the customer experience.
  • Handle customer queries, faults, and complaints effectively and professionally.
  • Deliver first-class customer service skills, both written and verbal.
  • Represent the company as an ambassador, maintaining the high quality of interaction expected from a respected business.

The Ideal Candidate


We're looking for an individual with experience in a similar support administration role and a proven track record of providing excellent customer service.


Candidates should possess excellent communication skills and be able to effectively engage with clients.


Key Skills:



  • Excellent communication and interpersonal skills.
  • Ability to work in a team and provide administration support services.
  • Strong customer service skills, with the ability to handle queries and complaints.
  • Basic IT skills, including data entry and order processing.


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