Business Support Specialist
4 weeks ago
About the Role
We're seeking a skilled Support Administrator/Customer Service Assistant to join our award-winning team at Red Rhino Solutions.
This is an exciting opportunity to forge a long-term career in a global brand and market leader, offering attractive future prospects for the right individual.
Our client is particularly interested in candidates who share a similar background.
Job Responsibilities:
- Provide administration support services to internal and external sales teams.
- Process orders and enter data into the internal system, with full training provided.
- Engage with clients over the phone to enhance the customer experience.
- Handle customer queries, faults, and complaints effectively and professionally.
- Deliver first-class customer service skills, both written and verbal.
- Represent the company as an ambassador, maintaining the high quality of interaction expected from a respected business.
The Ideal Candidate
We're looking for an individual with experience in a similar support administration role and a proven track record of providing excellent customer service.
Candidates should possess excellent communication skills and be able to effectively engage with clients.
Key Skills:
- Excellent communication and interpersonal skills.
- Ability to work in a team and provide administration support services.
- Strong customer service skills, with the ability to handle queries and complaints.
- Basic IT skills, including data entry and order processing.
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