Technical Support Specialist
3 weeks ago
Technical Support Role
5G Communications, a leading telecommunications supplier, is seeking a skilled Technical Support Specialist to join their team. With a strong focus on delivering exceptional customer service, the successful candidate will play a key part in the 1st and 2nd line technical support to customers.
Key Responsibilities- Stay up-to-date with technical support issues, IT policies, and best practice methods.
- Configure and manage network devices, including routers and IP phones.
- Provide email support, including configuration and troubleshooting.
- Develop and maintain knowledge of Microsoft Windows and web platforms.
About 5G Communications
5G Communications is a family-run business that prides itself on Passion, Respect, Integrity, Diligence, and Excellence. With a turnover in excess of £15 million, the company is committed to delivering leading-edge technology solutions to its customers.
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