Accor Team Ambassador

2 weeks ago


Nottingham, Nottingham, United Kingdom Accor Full time

Company Overview

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Ibis Nottingham Centre is a budget hotel located in the heart of Nottingham, near the Lace Market tram stop. The hotel boasts 142 modern bedrooms and a restaurant and bar.

Job Description


As a multi-skilled Reception Team Member, you will be required to work independently and oversee hotel operations, including guest check-in and check-out, and addressing any guest needs that arise. This role requires flexibility, as you may need to prepare drinks, make pizzas, manage reservations, answer phone calls, handle cash transactions, oversee security and health and safety protocols, or perform basic cleaning duties. To ensure an exceptional guest experience, you must have a bubbly personality and be able to work well under pressure.

Salary and Benefits


We offer a competitive hourly rate of £12.00 per hour, generous holiday entitlement, cool staff uniforms, flexible shifts, full training, pension contributions, up to 5 nights' free Accor UK hotel stays per year, and all Heartist benefits, including discounted hotel stays worldwide and other exclusive discounts. You'll also enjoy excellent career progression opportunities within Accor, one of Europe's leading hotel operators.

Requirements and Qualifications


To succeed in this role, you must possess basic IT skills and experience with cash handling. Full training will be provided to support your growth and development. We're looking for individuals who are team-oriented, adaptable, and committed to delivering exceptional guest experiences.

Additional Information


As a Reception Team Member, you'll work approximately 4-5 early (06:00-14:00) or late (14:00-22:00) shifts per week, totaling around 32-40 hours. You'll also be expected to be flexible with your schedule, including weekends, bank holidays, and occasional night shifts to cover sickness or holidays.

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