Multiskilled Night Operations Assistant
7 days ago
We are seeking a talented and versatile individual to join our Nights Team at Ibis Nottingham Centre as a Multiskilled Night Operations Assistant. This is an exciting opportunity to develop your skills and experience in a fast-paced environment.
About the RoleAs a Night Operations Assistant, you will be responsible for overseeing hotel operations during night shifts, including performing audits, checking guests in and out, addressing guest needs, and completing various tasks to ensure a smooth stay for our guests.
Duties and Responsibilities- Manage night auditing and reporting
- Check guests in and out, handling room assignments and key cards
- Respond to guest inquiries and resolve any issues promptly
- Prepare beverages and snacks, such as making pizzas
- Cashiering and processing payments
- Oversight of security and health and safety protocols
- Perform basic cleaning duties as needed
To succeed in this role, you must have excellent communication and interpersonal skills, with the ability to work independently and effectively under pressure. Basic IT skills and experience with cash handling are desirable, but full training will be provided.
What We OfferWe provide a competitive hourly rate of £12.49, generous holiday entitlement, a cool staff uniform, flexible shifts, full training, pension contributions, and Accor UK hotel stays. You'll also enjoy discounts worldwide through ALL Heartist benefits, as well as opportunities for career progression within Accor, Europe's leading hotel operator.
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