Restaurant Operations Manager

5 days ago


Dorking, United Kingdom Denbies Wine Estate Full time
Restaurant Manager Opportunity at Denbies Wine Estate

Denbies Wine Estate, a leading vineyard in the UK, is seeking an experienced and skilled Restaurant Manager to oversee the operation of its restaurants. This is a customer-facing leadership role that requires a dynamic and knowledgeable individual to lead a team and deliver exceptional service to guests.

Key Responsibilities:

  • Oversee the overall performance of the restaurants, including sales, profitability, and customer satisfaction.
  • Analyze sales data and plan strategies to improve revenue and profitability.
  • Ensure high-quality service standards are maintained, including food and wine knowledge.
  • Manage and motivate staff to achieve excellent customer service and quality control.
  • Coordinate with the Catering Manager and Operations Manager to ensure seamless service delivery.

Requirements:

  • Excellent customer service and communication skills.
  • Ability to analyze data and make informed decisions.
  • Minimum of 4 GCSEs, including Maths and English, and a Level 3 NVQ Diploma in Hospitality Supervision and Leadership.
  • At least 3 years of experience in a similar role, with a strong background in restaurant management.

Benefits:

  • Competitive salary and company pension.
  • 20 days annual leave and discounts across the Gift Shop, Restaurants, and Denbies Events.
  • Professional training courses and workshops.
  • Enhanced maternity and paternity leave.
  • Volunteer paid leave for employees to participate in the Denbies Kitchen Garden.

This is a full-time permanent role, working 5 days out of 7, including evenings and weekends.



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