Senior Change Manager for KYC Operations

1 week ago


Birmingham, Birmingham, United Kingdom Deutsche Bank Full time
Transformative Leadership Opportunity

We are seeking an exceptional Senior Change Manager to lead our KYC operations, driving business-critical solutions and prioritizing technical issues affecting customer onboarding.

About the Role

This is a full-time position offering a competitive salary of £85,000 per annum, non-contributory pension, 30 days' holiday plus bank holidays, life assurance, private healthcare, and a range of flexible benefits.

Responsibilities
  • Develop and execute change management plans, maintaining risk management controls and communicating initiative risks to stakeholders.
  • Partner with global production teams and technology partners to deliver business-critical solutions for KYC operations.
  • Collaborate with senior stakeholders to prioritize and resolve technical issues affecting KYC operations.
  • Drive working groups and steering committees to achieve decision-making progress and transparency.
Requirements
  • Experience in technical change environments, understanding SDLC, application delivery, and production incident management.
  • Knowledge of client lifecycle processes, procedures, and experience with KYC data structures/data flows.
  • Banking/finance experience within the change/transformation space or associated initiatives.
  • Agile project delivery environment experience beneficial.
Benefits

We offer a range of flexible benefits, including retail discounts, a bike-to-work scheme, and gym benefits. Our commitment to diversity and inclusion means we make reasonable adjustments for employees with disabilities.



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