Senior Change Manager for KYC Operations
1 week ago
We are seeking an exceptional Senior Change Manager to lead our KYC operations, driving business-critical solutions and prioritizing technical issues affecting customer onboarding.
About the RoleThis is a full-time position offering a competitive salary of £85,000 per annum, non-contributory pension, 30 days' holiday plus bank holidays, life assurance, private healthcare, and a range of flexible benefits.
Responsibilities- Develop and execute change management plans, maintaining risk management controls and communicating initiative risks to stakeholders.
- Partner with global production teams and technology partners to deliver business-critical solutions for KYC operations.
- Collaborate with senior stakeholders to prioritize and resolve technical issues affecting KYC operations.
- Drive working groups and steering committees to achieve decision-making progress and transparency.
- Experience in technical change environments, understanding SDLC, application delivery, and production incident management.
- Knowledge of client lifecycle processes, procedures, and experience with KYC data structures/data flows.
- Banking/finance experience within the change/transformation space or associated initiatives.
- Agile project delivery environment experience beneficial.
We offer a range of flexible benefits, including retail discounts, a bike-to-work scheme, and gym benefits. Our commitment to diversity and inclusion means we make reasonable adjustments for employees with disabilities.
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Change Management Director
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