Customer Service Operations Manager

About the RoleWe are seeking a skilled Customer Experience Manager to join our team in Edinburgh on a full-time, permanent basis. As a key member of our contact centre operation, you will be responsible for delivering exceptional customer experiences through the effective management of our contact centre teams.Key Responsibilities:Develop and implement...

About the RoleWe are seeking an exceptional Contact Centre Operations Manager to join our team in Edinburgh. As a key member of our leadership team, you will be responsible for driving operational excellence and delivering best-in-class customer experience across our contact centre channels.Key Responsibilities:Lead a high-performing contact centre team,...

About The RoleWe are seeking a highly skilled and experienced leader to join our team as a Customer Experience Transformation Manager. This is an exciting opportunity to drive transformation in our Contact Centre, leveraging new technologies to revolutionise how we support our customers and colleagues.Key ResponsibilitiesDevelop and implement strategies to...

About The RoleAs a highly experienced Contact Centre Operations Manager, you will be instrumental in transforming our contact centre operation to deliver an exceptional customer experience. You will lead the team to achieve operational performance by identifying levers to pull that will have a positive impact on key performance indicators (KPIs). Our goal is...

About the RoleMotability Operations is recruiting a Customer Experience Lead to join our team in Edinburgh. This exciting opportunity will challenge you to transform our contact centre operations, ensuring seamless, efficient, and accessible experiences for our customers, colleagues, and partners.Key Responsibilities:Design and implement customer experience...

Marks and Spencer is looking for a highly organized and detail-oriented Operations Clerk - Customer Service to join our Store Operations team. In this role, you will be responsible for supporting the smooth operation of our stores, including maintaining accurate records, managing stock levels, and providing excellent customer service.The estimated salary for...

About The OpportunityWe are looking for a talented and motivated individual to lead our Contact Centre operations, driving innovation and excellence in customer service delivery.Key ResponsibilitiesDevelop and implement strategies to improve customer experience, efficiency, and commerciality in the Contact Centre.Oversee the day-to-day operations of the...

Operations Service ManagerWe are seeking an experienced Operations Service Manager to lead our airport operations team in Edinburgh, UK.This is a challenging role that requires a strong leader with excellent operational management skills. As an Operations Service Manager, you will be responsible for providing leadership and guidance to front-line teams,...

Job DescriptionWe are seeking an experienced Service Operations Manager to join our team in the North West. As a Senior Field Service Supervisor, you will be responsible for managing a field service engineering team providing best-in-class service to our customer base while maximizing growth within our customer base and with new customers.Honeywell Building...

Marks and Spencer is seeking a skilled Customer Service Operations Assistant to join our team. As a valued member of our Store Operations team, you will play a vital role in delivering an exceptional shopping experience for our customers.The estimated salary for this position is around £18,000-£20,000 per annum, depending on your level of experience. In...

Making a difference as a Senior Customer Services Co-ordinator at Miller Homes Limited in Edinburgh means providing an outstanding customer experience and contributing to the company's success.About the JobYou will supervise a small team, working closely with the Regional Customer Services Manager to ensure that every customer interaction is positive and...

Job Summary:Are you looking for a rewarding career with opportunities to grow and develop your skills?We are seeking an experienced Customer Service Representative to join our team at United Parcel Service of America, Inc. As a Front Desk Receptionist, you will be the first point of contact for our customers and play a vital role in ensuring their...

We are looking for a Field Service Operations Manager to join our team at Honeywell in the North West. As a key member of our service engineering team, you will be responsible for managing a team providing best-in-class service to our customers while maximizing growth within our customer base and with new customers.Honeywell Building Automation is...

Job Summary:We are seeking an experienced Food Service Operations Manager to oversee catering and service operations for Compass Group UK&I on a part-time basis. This role is contracted to 25 hours per week and offers the opportunity to work in a fast-paced environment with a passion for exceptional food and customer service.The ideal candidate will have...

We are seeking a Customer Service Specialist to deliver exceptional customer service and support the store's day-to-day operations in Edinburgh, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...

As a Customer Service Associate with beBee Professionals, you will play a key role in delivering exceptional customer experiences and supporting the store's operations in Edinburgh, UK.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...

Job Title: Food Service Operations ManagerAbout Us: We are Compass UK & Ireland Careers, a leading provider of food service solutions. Our team is passionate about delivering exceptional dining experiences that exceed our clients' expectations.Job Summary: We are seeking a seasoned Food Service Operations Manager to join our team. As a key member of our...

**About the Role:**We are seeking an experienced Food Service Operations Manager to join our team at Chartwells. As a Catering Supervisor, you will be responsible for overseeing all catering and service operations on a part-time basis, contracted to 25 hours per week.**Key Responsibilities:**Ensure smooth kitchen and service counter operationsManage food...

We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Edinburgh, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...

Serving our customers, communities, and planet a little better every day.We're seeking a Senior Customer Value Manager to join our Help Me Borrow Acquisition team at Tesco Bank, part of Barclays Bank UK Plc.As a key member of the team, you'll oversee all aspects (performance, customer outcomes, roadmap) of our application journeys, collaborating across our...