Inbound French Language Telephone Agent
4 days ago
As a French Speaking Customer Service Advisor, you will be responsible for handling inbound calls from consumers and distributors in French and English, addressing customer enquiries via telephone and email, and providing quality advice and information to consumers and distributors.
Our client is looking for a highly motivated and experienced individual who has a customer service background, has worked in a contact centre or has call handling experience, and is fluent in French and English. You should be able to work independently and as part of a team, and be able to provide a courteous and professional service to ensure the customer is completely satisfied.
The salary for this role is approximately £25,000 per annum, and we offer a range of benefits, including a competitive basic salary, working for a blue-chip company with a great team-based culture, a home-based position from day one, and world-class training and development opportunities.
Responsibilities:
- Handle inbound calls from consumers and distributors in French and English
- Address customer enquiries via telephone and email
- Provide quality advice and information to consumers and distributors
- Resolve queries and keep customers updated on the status of their enquiries
Benefits:
- Competitive salary (£25,000 per annum)
- Blue-chip company with a great team-based culture
- Home based position from day one
- World-class training and development opportunities
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