French Customer Service Advisor
3 weeks ago
MTrec Ltd Commercial is proudly representing a truly unique and special customer service client in their search to appoint a French Speaking Customer Service Advisor. This role involves handling inbound calls from consumers and distributors in French and English, addressing customer enquiries via telephone and email, providing quality advice and information to consumers and distributors, resolving queries and keeping customers updated on the status of their enquiries.
The ideal candidate will be fluent in French and English, have a customer service background, and worked in a contact centre or have call handling experience. They will be able to provide a courteous and professional service to ensure the customer is completely satisfied, be a great team player, and motivated by helping solve customers' problems.
This is a home-based position with a superb support infrastructure to ensure you provide your customers with the best experience possible. The company has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The salary for this role is approximately £25,000 per annum, and we offer a competitive basic salary, working for a blue-chip company with a great team-based culture.
About the Role:
- Handle inbound calls from consumers and distributors in French and English
- Address customer enquiries via telephone and email
- Provide quality advice and information to consumers and distributors
- Resolve queries and keep customers updated on the status of their enquiries
Benefits:
- A competitive basic salary (£25,000 per annum)
- Working for a blue-chip company with a great team-based culture
- Home based position from day one
- World-class training and development opportunities
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