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Customer Service Representative

2 months ago


Wigan, Wigan, United Kingdom MYINTERNALRECRUITER LTD Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Adviser in our Wigan office.

Key Responsibilities
  • Deliver exceptional customer service and experience through handling customer inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain thorough knowledge of products and services offered by Yorkshire Building Society and Milecross Financial.
  • Contribute to the growth of the business by retaining existing customers, attracting new customers, and leveraging customer relationships to generate leads.
  • Work collaboratively with the team to achieve business objectives and improve customer satisfaction.
Requirements
  • Strong customer service skills and a passion for delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Knowledge of financial services and products, or a willingness to learn and develop skills in this area.
What We Offer
  • A competitive salary of £23,000 per annum.
  • A comprehensive benefits package, including contributory pension and 20 working days' annual leave.
  • Opportunities for career development and growth within the company.