Customer Support Specialist

3 weeks ago


Belfast, United Kingdom VANRATH Full time
Job Title: Customer Support Specialist

We are seeking a skilled Customer Support Specialist to join our team at VANRATH in Belfast. This is a full-time position, Monday to Friday, with a permanent contract.

About the Role:
  • Salary: Negotiable + Fantastic Benefits Package (£25,000 - £35,000 per annum)
Responsibilities:
  1. Logging and assigning service calls using CASH software.
  2. Dispatching engineers and ensuring paperwork is completed to the required criteria.
  3. Providing excellent and efficient customer support via email and telephone.
  4. Liaising with clients to book appointments and arrange access, while maintaining accurate customer records.
  5. Working interdepartmentally to support colleagues and ensure the business runs effectively and efficiently.
Requirements:
  • Two years' experience in a similar role.
  • Strong communication skills, including the ability to give clear instructions.
  • Familiarity with Microsoft packages, including Outlook and Word, as well as basic Excel knowledge.
  • Experience using business system software.
  • Problem-solving and deadline management skills.
  • A high standard of organisation and ability to work on one initiative.


  • Belfast, United Kingdom Hays Business Support Full time

    We are seeking a highly skilled Customs Operations Specialist to join our team at Hays Business Support. In this critical role, you will ensure the smooth execution of customs-related activities and contribute to the growth of our import and export operations.Compensation and BenefitsThe successful candidate can expect a salary between £45,000 and £65,000...


  • Belfast, United Kingdom VANRATH Full time

    VANRATH is assisting with the recruitment of a Customer Support Specialist for a major Security Systems company based in Belfast. This is a full-time position involving Monday to Friday work in Castlereagh, Belfast.Job DescriptionAs a Customer Support Specialist, you will be responsible for providing excellent customer support, dispatching engineers, and...


  • Belfast, United Kingdom HAYS Specialist Recruitment Full time

    Job Title: Administrative Support SpecialistThis is an exciting opportunity to join Hays Specialist Recruitment as a skilled Administrative Support Specialist on a temporary basis. You will be working in Belfast City Centre, enjoying a hybrid working arrangement. The role offers a competitive hourly rate of £12.43.About the Role:In this role, you will act...


  • Belfast, United Kingdom Cozymeal, Inc. Full time

    We are seeking a highly skilled and experienced full-time Customer Support Specialist to join our growing team at Cozymeal, Inc.About the Role:This role is crucial to the operations team and offers opportunities for growth within the organization. As a Customer Support Specialist, you will be responsible for providing timely solutions to customer inquiries...


  • Belfast, United Kingdom Black Fox Solutions Full time

    The Role:We are looking for a Customer Support Specialist to provide exceptional customer support and process customer orders. If you have experience in a similar role such as administration, telesales or sales support, we want to hear from you.Key Responsibilities: Providing customer support and processing orders Liaising with colleagues about orders and...


  • Belfast, United Kingdom HAYS Specialist Recruitment Full time

    Job Title: Administrative Support SpecialistThis is an exciting opportunity to join a large public sector organisation as a temporary Clerical Officer. The role will involve acting as the first point of contact for solicitors and members of the public, undertaking administrative duties, data input tasks, and answering telephone enquiries.You will be...


  • Belfast, United Kingdom REED Specialist Recruitment Full time

    Clerical Support SpecialistThe REED Specialist Recruitment is seeking a highly skilled and experienced Clerical Support Specialist to join their team in Belfast. In this role, you will provide essential support to the senior claims team, ensuring seamless communication with third-party solicitors and members of the public.The ideal candidate will possess a...


  • Belfast, United Kingdom REED Specialist Recruitment Full time

    Accounts Support Specialist OpportunityREED Specialist Recruitment is seeking an experienced Accounts Support Specialist to join a well-established organisation based just outside Belfast city centre. This is a great opportunity to work as part of a dedicated finance team and utilise your skills in accounting and finance to drive business success.The...


  • Belfast, United Kingdom Hays Business Support Full time

    About the Role: Our client is looking for a customer service individual who can provide exceptional support to customers and contribute to the growth and success of their business. As a Customer Advisor, you will be responsible for ensuring all terms and conditions are correct, including the instruction, maintenance and perfection of security, issuance of...


  • Belfast, United Kingdom Hays Business Support Full time

    Clerical OfficerHays Business Support is partnering with the Northern Ireland Assembly to recruit an Administrative Support Specialist on a temporary full-time basis. This role offers the opportunity to gain valuable experience in a dynamic and supportive environment.Key Responsibilities:Provide high-quality customer service to diverse groups, both internal...


  • Belfast, United Kingdom REED Specialist Recruitment Full time

    Job Summary: REED Specialist Recruitment is hiring an Office Support Specialist to work in their Belfast office. This is a temporary position until January 2025, requiring immediate start. The salary for this role is estimated at £12,043 per annum, based on a 37-hour week.The successful candidate will be responsible for data input, administrative duties,...


  • Belfast, United Kingdom MANTIS Live Full time

    **About MANTIS**: MANTIS is disrupting the Video Telematics sector, helping customers reduce risk, maximise safety, and lower insurance costs. As we rapidly expand across the UK, Ireland, and Europe, we're looking for talented individuals to join our dynamic team. Take on the exciting role of Customer Support Specialist at MANTIS, offering the flexibility...


  • Belfast, United Kingdom REED Specialist Recruitment Full time

    This is an exciting opportunity for an experienced Accounts Support Specialist to join our reputable organisation based just outside Belfast city centre. As an Accounts Support Specialist, you will be responsible for supporting all aspects of accounts, including purchase ledger, sales ledger, and credit control.About the Role:Support the finance team in...


  • Belfast, United Kingdom HAYS Specialist Recruitment Full time

    Job Summary:A Temporary Administrative Support Officer is required to provide administrative support for core functions in a busy office environment. The ideal candidate will have a minimum of 2 years' administration experience, excellent planning and organisational skills, and the ability to work under pressure.Responsibilities:* Assist with typing of...


  • Belfast, United Kingdom Hays Business Support Full time

    Hays Business Support is seeking an experienced Customs Administrator to join their team based in Belfast harbour. The ideal candidate will have a minimum of 2 years experience in a similar role and expertise in customs regulations on imports and exports.The salary for this position is estimated to be around £25,000 - £35,000 per year, depending on the...


  • Belfast, United Kingdom Hays Business Support Full time

    We are seeking an Academic Support Specialist to join our team in East Belfast. This is a permanent administrator role that will support the daily operations of our organisation.The ideal candidate will be office based Monday to Friday, 8am-4pm.Support business operations with Outlook, Word and Excel tasksUpdate enquiry tracker daily via Microsoft...

  • Customer Advisor

    1 month ago


    Belfast, United Kingdom Hays Business Support Full time

    Your new company and role This organisation is a leading national bank that has offices based throughout Ireland and Northern Ireland. They offer excellent additional benefits and understand the importance of work-life-balance. In this role, you will be based in Belfast. There is the possibility that after 3 months, you might have the opportunity to work...


  • Belfast, United Kingdom Hays Business Support Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team on a temporary full-time basis.This is a fantastic opportunity for an individual with excellent communication skills and experience in providing administrative support to work with us at Hays Business Support.


  • Belfast, United Kingdom NBCUniversal Full time

    **Company Description** BRS Golf Ltd, a division of NBC Sports Next, is an innovative technology company that powers solutions for golfers and golf courses to better connect. At BRS Golf our course management software and services help our Golf Course partners increase their rounds and revenue and manage their business operations. GolfNow is the world’s...


  • Belfast, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Belfast is seeking a Professional Customer Support Specialist to provide top-notch customer service and support.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate product and service information.Manage customer orders and account details.Collaborate with internal teams to ensure customer...