Professional Customer Support Specialist
1 month ago
beBee Professionals in Belfast is seeking a Professional Customer Support Specialist to provide top-notch customer service and support.
Key Responsibilities:
- Handle customer inquiries and resolve issues efficiently.
- Provide accurate product and service information.
- Manage customer orders and account details.
- Collaborate with internal teams to ensure customer satisfaction.
- Perform administrative tasks as needed.
Requirements:
- Previous customer service experience is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work independently and as part of a team.
- Flexibility to work weekends and varied shifts.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and health insurance.
- Training and development opportunities.
- Supportive work environment with clear career progression.
- Flexible working options.
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