Tax and Customer Support Specialist

6 days ago


Belfast, United Kingdom HM Revenue and Customs Full time
Company Overview:
The HM Revenue & Customs (HMRC) is a department of the UK government responsible for collecting taxes, duties, and other revenues. We are seeking a highly skilled and dedicated individual to join our team as a Tax and Customer Support Specialist.

We offer a competitive salary range of £20,000 - £25,000 per annum, depending on experience. Our benefits package includes flexible working hours, opportunities for career development, and a supportive work environment.

Job Description:
As a Tax and Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving queries and issues related to tax payments and submissions. You will also be required to communicate complex information in a clear and concise manner, ensuring that customers understand their tax obligations and deadlines. Your excellent communication skills, both written and verbal, will enable you to build strong relationships with customers and colleagues alike.

Main Responsibilities:
  • Respond to customer inquiries and resolve issues related to tax payments and submissions.
  • Communicate complex information to customers in a clear and concise manner.
  • Provide guidance and support to customers on tax-related matters.
  • Collaborate with colleagues to ensure seamless service delivery.
  • Maintain accurate records and documentation.

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