Neighbourhood Support Coordinator
1 week ago
Are you passionate about delivering excellent customer service and working with local communities?
We are seeking an experienced Assistant Neighbourhood Officer to join our team at Ecruit in Harrogate, North Yorkshire.
The Role
As a key member of our community outreach team, you will be responsible for engaging with customers, providing housing management support and contributing to the development of our neighbourhoods.
About the Job
This is an exciting opportunity to work with a forward-thinking organisation like Ecruit, shaping the future of housing management in our area.
Your Key Responsibilities
• Deliver excellent customer service, responding to queries and resolving issues efficiently
• Collaborate with colleagues to develop and implement effective community outreach strategies
• Provide guidance on housing legislation and policies, ensuring compliance and best practice
Requirements
To succeed in this role, you will need:
• Proven experience in housing management or a related field
• Strong communication and interpersonal skills, with the ability to engage with diverse groups
• Knowledge of relevant laws and regulations, including the Housing Act 2004
Benefits
We offer a competitive salary of £26,000 per annum, plus a range of benefits, including:
• Annual leave entitlement: 25 days
• Training and development opportunities to enhance your skills and career prospects
What We Offer
At Ecruit, we value our employees' contributions and strive to create a positive, inclusive work environment.
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