Neighbourhood Service Coordinator

2 days ago


Harrogate, North Yorkshire, United Kingdom 1st Select Full time
About the Role

As a Neighbourhood Service Coordinator at 1st Select, you will be responsible for providing exceptional service to our customers in their neighbourhoods and communities. This is an exciting opportunity to work closely with the Neighbourhood Team to deliver outstanding services that meet the needs of our customers and uphold the values of the Authority.

Key aspects of this role include:

  • Delivering high-quality services that reflect the values of Local, Approachable, and Customer-Focused.
  • Engaging with customers through various channels to understand their needs and preferences.
  • Collaborating with the Neighbourhood Officer to develop effective partnerships with stakeholders, ensuring seamless service delivery.
  • Maintaining accurate records and updating the computerised housing management system following interactions with customers.
  • Contribute to the analysis of customer satisfaction and neighbourhood surveys, identifying areas for improvement.

We offer a supportive environment where you can grow professionally, developing your skills and expertise to become a valuable member of our team.

Estimated Salary: £28,000 - £32,000 per annum.



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