Housing Management Coordinator
2 days ago
Assistant Neighbourhood Officer - Job Profile
We are seeking a highly motivated and experienced Assistant Neighbourhood Officer to join our team at Ecruit. In this role, you will be responsible for providing exceptional customer service, navigating housing legislation, and promoting community engagement.
The ideal candidate will have a strong understanding of housing management principles, including general needs and shared ownership. You will also possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and other stakeholders.
About the Role
This is a full-time position based in Harrogate, North Yorkshire. The salary for this role is estimated to be around £25,400-£26,000 per annum, depending on experience. You will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities.
Key Responsibilities
- Develop and maintain effective relationships with customers, colleagues, and other stakeholders
- Navigate housing legislation and policies to ensure compliance and best practice
- Provide tailored support and guidance to customers, addressing their specific needs and preferences
- Collaborate with neighbourhood teams to deliver customer-focused services and achieve business objectives
- Contribute to the development of community-led initiatives and projects to improve quality of life and social cohesion
Our Organisation
- We are committed to delivering high-quality customer service and achieving outstanding results
- We offer a dynamic and supportive work environment with a strong focus on teamwork and collaboration
- We provide ongoing training and development opportunities to enhance your skills and knowledge
- We are passionate about making a positive impact in people's lives and contributing to the success of our organisation
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