Dedicated Customer Experience Specialist

3 weeks ago


London, Greater London, United Kingdom CV-Library Full time

We are looking for a Dedicated Customer Experience Specialist to join our team at CV-Library.

About the Role

The successful candidate will be working on the Finnish Speaking Global New Accounts team, supporting our client, a FTSE 100 Credit Card Company. This is a fantastic opportunity to work with a well-established company in the financial sector.

The role involves delivering extraordinary service to customers, partnering with various business areas, and doing what is right by the customer. We strive to improve our existing ideas in order to find more ways to win. The ideal candidate will have fluency in Finnish and English, flexibility in an ever-changing environment, excellent verbal and written communication skills, and strong, reliable teamwork skills.

Responsibilities
  1. Deliver exceptional service to our clients
  2. Collaborate with cross-functional teams to drive business results
  3. Make informed decisions that prioritize customer satisfaction
  4. Maintain accurate records and reports of customer interactions

With a competitive estimated salary of £13.00 per hour, this is an exciting opportunity for a dedicated professional to grow their career in the customer experience field.



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