Front Desk Coordinator

4 weeks ago


Sevenoaks, Kent, United Kingdom Floss Agency Full time
School Reception Service Role

This role provides an opportunity to join the Floss Agency team in Sevenoaks, offering a challenging and rewarding experience as a receptionist.

About the Role:
  • The successful candidate will provide an efficient and professional school reception service, working closely with the Office Team to ensure seamless day-to-day operations.
Main Responsibilities:
  • To work within the friendly and supportive Office Team, based in Reception.
  • To be the first point of contact for all visitors, signing them in and out in accordance with policy and safeguarding procedures.
Key Accountabilities:
  • Greet personal visitors to the school and respond to queries appropriately.
  • Answer telephone calls and pass on messages to staff either verbally or via email.
  • Deal with general email enquiries and follow up if necessary.
  • Prepare internal form lists, telephone directories, staff lists and photo books and update as necessary.
  • File student documents electronically using MStore.
  • Undertake any training in the school communication and IT systems including the InVentry sign in software.
  • Update SIMS with attendance updates in conjunction with the Attendance Officer.
  • Process and distribute incoming post and prepare outgoing post including franking.
  • Assist in internal event co-ordination to ensure smooth running of internal events, liaising with SLT, site team and stakeholders.
  • Undertake ad-hoc projects and duties as required by the Office Manager.
Requirements:
  • Excellent written and verbal communication skills are essential.
  • Be a confident user of Outlook, Excel and Word. SIMS experience is highly desirable although training can be provided. Typing Speed 30wpm.
  • Exposure to Mitel telephone system would be beneficial but not essential.

The annual salary for this position is approximately £23,500, making it an attractive option for those seeking a rewarding career with the Floss Agency.



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