Head of Client Engagement and Success
1 week ago
Merkle Science is a rapidly growing company that provides cutting-edge blockchain solutions. We are seeking a skilled professional to lead our client engagement and success efforts as our Head of Client Engagement and Success.
Key Responsibilities:
- Develop and implement strategies to enhance customer relationships, identify new business opportunities, and increase revenue.
- Collaborate with cross-functional teams to ensure seamless execution of client-facing activities.
- Manage and analyze key account metrics, providing data-driven insights to inform business decisions.
About Us
We are a global company with offices in New York, Singapore, Bangalore, and London. Our team is passionate about delivering innovative blockchain solutions to web3 companies, digital asset service providers, financial institutions, law enforcement, and government agencies.
What We Offer
We offer competitive compensation, including an estimated salary of $140,000 - $170,000 per year, depending on experience. Additionally, we provide flexible time off, excellent health insurance, and learning & development initiatives to support your growth and well-being.
Requirements
To succeed in this role, you should have:
- An advanced level of English (C1 or above).
- At least 5+ years of prior account management experience.
- Previous crypto/blockchain experience is a significant plus but not necessary.
- Exceptionally strong relationship and people management capabilities.
- A creative problem solver, results-driven, and self-motivated individual.
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