Head of Client Engagement

3 weeks ago


London, Greater London, United Kingdom Capstone Hill Search Full time
Job Title: Head of Client Engagement

We are seeking an experienced Head of Client Engagement to lead our growing London team, partnering with some of the city's top brand design agencies.

This is a unique opportunity to join our PR agency, which has been at the forefront of elevating design in a fast-changing world since 2009. Our expertise spans securing coverage in leading industry publications and delivering high-profile speaking engagements.

The Opportunity:
  • Foster long-term client relationships, driving business growth and satisfaction
  • Develop and execute strategic account plans, delivering measurable results
  • Recruit, coach, and manage a team of PR professionals
  • Collaborate with internal stakeholders to ensure seamless client service
  • Drive revenue growth through innovative solutions and services
About You:
  • Strategic thinker with excellent communication and interpersonal skills
  • Proven experience in B2B PR, ideally within a related field
  • Able to build strong relationships with clients and colleagues alike
  • Strong problem-solving and analytical skills
What We Offer:
  • Work with exceptional clients who push the boundaries of design
  • Enjoy regular social activities, away days, and international trips
  • Benefit from a comprehensive package including 25 days holiday, private health insurance, and a well-stocked office kitchen
  • Hybrid working arrangement (3 days in the office)
  • Ongoing training and clear roles for growth and development

Salary: £80,000 - £90,000 per annum, depending on experience.



  • London, Greater London, United Kingdom HEAD OFFICE Full time

    Job OverviewWe are seeking a highly skilled Head of Customer Engagement to lead our customer acquisition efforts and drive business growth. The successful candidate will be responsible for developing and executing a comprehensive customer engagement strategy, leveraging expertise in PPC, SEO, Media Planning, Affiliates, and Programmatic.The ideal candidate...


  • London, Greater London, United Kingdom Language Matters Full time

    Job Description: Head of Client EngagementEstimated Salary: £85,000 - £95,000 per yearAbout the RoleWe are looking for a seasoned professional to head our Client Engagement team in West London. The ideal candidate will have 7-10 years of experience in Customer Service leadership and native level fluency in English, both written and spoken.The role involves...


  • London, Greater London, United Kingdom Velo Solutions Full time

    We are seeking an exceptional Head of Client Engagement to lead our B2B marketing efforts on LinkedIn Ads.About the OpportunityYou will be responsible for developing and executing high-performing LinkedIn Ads campaigns that drive business results for our clients.Key ResponsibilitiesDevelop and implement effective LinkedIn Ads strategies to achieve client...


  • London, Greater London, United Kingdom KnoWho Full time

    Unlock Client Potential at KnoWhoKnoWho is a forward-thinking, digital-first integrated marketing agency. We are seeking an experienced Head of Client Engagement to lead key client accounts, drive strategic initiatives, and foster strong client relationships.About the Role:This role requires a confident leader with a strong understanding of digital...


  • London, Greater London, United Kingdom Mason Blake Full time

    About the Role:We are looking for an experienced Head of Private Client Engagement to join our team at Mason Blake. The successful candidate will have a minimum of 8 years' experience working closely and building relationships with private clients, with a proven track record of delivering results in a fast-paced environment.The role requires excellent...


  • London, Greater London, United Kingdom Mason Blake Full time

    About the RoleMason Blake is seeking an experienced Head of Private Client Engagement to join its growing team in London.The successful candidate will be responsible for managing existing client relationships and developing new ones, with a focus on expanding the company's international client base.The estimated annual salary for this position is £100,000 -...


  • London, Greater London, United Kingdom HEAD OFFICE Full time

    About the RoleWe are looking for a talented individual to develop and execute a customer engagement strategy that drives business growth. The successful candidate will have expertise in PPC, SEO, Media Planning, Affiliates, and Programmatic, as well as strong analytical and project management skills.Key responsibilities include developing and executing a...


  • London, Greater London, United Kingdom Flexciton Full time

    Job Title: Head of Client Engagement and DevelopmentAbout FlexcitonWe are a pioneering company in the 4th industrial revolution, focusing on cutting-edge AI solutions for manufacturing and serving leading semiconductor companies worldwide. Our mission is to redefine semiconductor manufacturing by delivering unparalleled efficiency, sustainability, and...


  • London, Greater London, United Kingdom BlueOptima group Full time

    We are looking for a highly skilled Global Head of Client Engagement to lead our customer success efforts at BlueOptima Group in London.Job DescriptionThis role requires a seasoned professional with a proven track record of delivering exceptional customer experiences. You will be responsible for developing and executing a client engagement strategy that...


  • London, Greater London, United Kingdom Language Matters Full time

    We are seeking an experienced professional to join our team as Head of Client Engagement and Training. As a key member of our organization, you will be responsible for leading our sales and support team in West London.About the Role:You will manage and mentor our Customer Success team to ensure they are equipped to provide exceptional client experiences.You...


  • London, Greater London, United Kingdom Merkle Science Full time

    Merkle Science is a rapidly growing company that provides cutting-edge blockchain solutions. We are seeking a skilled professional to lead our client engagement and success efforts as our Head of Client Engagement and Success.Key Responsibilities:Develop and implement strategies to enhance customer relationships, identify new business opportunities, and...


  • London, Greater London, United Kingdom UNIVERSITY OF THE ARTS Full time

    About the RoleWe are seeking a dynamic and experienced communications leader to join our team at Central Saint Martins. As the Head of Brand and Digital Communications, you will play a vital role in shaping the college's internal communications and engagement strategies, working closely with the College Executive to plan and deliver impactful initiatives.You...


  • London, Greater London, United Kingdom HEAD OFFICE Full time

    Job Description:In this exciting role at HEAD OFFICE, you will play a critical part in driving business growth through the development and execution of a customer engagement strategy. As a customer engagement strategist, you will leverage your expertise in PPC, SEO, Media Planning, Affiliates, and Programmatic to drive results. Additionally, you will utilize...


  • London, Greater London, United Kingdom Bank of America Full time

    About the RoleThis is an exciting opportunity to join Bank of America's Know Your Client (KYC) Outreach teams as a Client Engagement Manager. In this role, you will work closely with clients, colleagues, and stakeholders to ensure effective management of client relationships and adherence to regulatory requirements.You will be responsible for:Engaging with...


  • London, Greater London, United Kingdom University of the Arts London Full time

    About the Opportunity:We are seeking a highly skilled communications professional to lead internal communications and engagement efforts at Central Saint Martins. As a key member of our team, you will play a vital role in shaping the narrative of our institution and contributing to the University of the Arts London's mission.Role Overview:The Head of...


  • London, Greater London, United Kingdom Goldman Sachs Bank AG Full time

    About the TeamWe are a global team of experienced professionals dedicated to helping our clients achieve their financial goals. Our team has a strong reputation for excellence and innovation, and we are committed to delivering exceptional results for our clients.We are seeking a Head of Client Engagement, Asset and Wealth Management, to join our team in...


  • London, Greater London, United Kingdom JLB Full time

    Head of Business EngagementWe are seeking an experienced Head of Business Engagement to lead our efforts in developing and executing strategic partnerships that drive business growth and revenue.The ideal candidate will have 5+ years of experience in Client Services, Customer Success, or Partnership Management, preferably in the sports, entertainment, or...


  • London, Greater London, United Kingdom Anthem Consulting Full time

    Join Our Team as a Client Engagement DirectorAnthem Consulting is a boutique law firm based in Central London, seeking an experienced Client Engagement Director to lead its business development efforts. As a key member of our team, you will be responsible for developing and implementing business development strategies across multiple practice groups, working...


  • London, Greater London, United Kingdom NielsenIQ Full time

    About the JobNielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.Main Responsibilities:Client Engagement & Relationship Management: Act as the marketing lead for top accounts, engaging with senior stakeholders within those accounts to drive...


  • London, Greater London, United Kingdom LONDON BOROUGH OF HOUNSLOW Full time

    We are an outstanding council serving an outstanding borough, and we're looking for an experienced Head of Public Affairs and Engagement to join our team. This role comes with a competitive salary of £80,000 per annum and a comprehensive benefits package.About the TeamYou'll be working in the Communities and Strategy Directorate, reporting directly to the...