Commercial Sales Associate

4 days ago


Beeston, Nottinghamshire, United Kingdom SDL Property Auctions (Part of Eddisons) Full time

About SDL Property Auctions (Part of Eddisons)

We are a leading national auctioneer, specializing in the sale of residential and commercial properties through our National Property Auctions and daily Timed Auctions.

Our team prides itself on providing a personal service, delivering exceptional results for our clients every month. We cater to a wide range of properties, including investment opportunities, vacant houses, building plots, commercial and mixed-use buildings, and more.

Your Role as a Sale Negotiator

You will be the primary point of contact for our buyers, sellers, and estate agents from the moment a property becomes live until the sale is agreed. Your goal will be to manage properties efficiently, ensuring tasks are completed promptly and providing excellent customer service.

Key Responsibilities

  • Manage properties from listing to sale, ensuring a smooth transaction process.
  • Support buyers through the registration process, ensuring they are bid-ready.
  • Organize viewings and efficiently answerphone calls to provide exceptional customer service.
  • Maintain regular communication with buyers, sellers, and agents throughout the sales process.
  • Manage buyer and seller expectations, building effective relationships with internal and external stakeholders.
  • Actively promote the use of our legal pack and conveyancing providers to meet monthly targets.
  • Use initiative to solve problems preventing sales leads from progressing.
  • Identify opportunities for improving customer service and make recommendations to your line manager.
  • Collaborate with the administration team to obtain particulars for properties in a 'pre-marketing' status.
  • Be flexible and support the valuers when needed.
  • Identify sale opportunities.

Requirements

  • 12 months of experience in the property sector and a customer service role.
  • 12 months of experience in a Sales Negotiator role.
  • Excellent communication and organizational skills.
  • Proficiency in Microsoft Office programs, particularly Excel.
  • Good standard of numeracy and literacy skills.
  • Experience of multi-tasking in a fast-paced environment.
  • A keen eye for detail.

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