Property Sales Specialist

6 days ago


Beeston, Nottinghamshire, United Kingdom SDL Property Auctions (Part of Eddisons) Full time
Job Description

We are a leading national auctioneer, selling hundreds of properties every month through our National Property Auctions and daily Timed Auctions.

At SDL Property Auctions (Part of Eddisons), we pride ourselves on providing a personal service, delivering great results every single month. We sell a wide range of residential and commercial properties for both private individuals and corporate clients, including investment properties, vacant houses, building plots, commercial and mixed-use buildings, and more.

We are passionate about people and property, ensuring our customers' experience is exceptional. We strive to make our customers' lives easier and better, regardless of their position or background. Our greatest asset is our people – and we empower them to make a difference, enabling us to become the best we can be.

Your Role as a Sales Negotiator

You will be the primary point of contact for our buyers, sellers, and estate agents from the point of property listing to sale agreement. You will excel at providing great customer service and achieving results first time. You'll be driven to hit your targets, ensuring tasks are managed efficiently and the quality of service is exceptional. You'll develop strong relationships with everyone you interact with as you go about your daily work.

You will work collaboratively with the team to resolve issues, knowing we always keep our promises to our clients. You will be proactive, professional, organized, and have an energetic can-do attitude.

Your Key Responsibilities

  • Manage properties from listing to sale
  • Support buyers through the registration process to become bid-ready
  • Organize and arrange viewings
  • Efficiently handle phone calls to provide great customer service
  • Regularly communicate with buyers, sellers, and agents until sale agreement
  • Manage buyer, seller, and agent expectations at all times
  • Build effective working relationships with internal and external stakeholders to address queries
  • Promote the use of our legal pack and conveyancing providers to meet monthly targets
  • Use initiative to solve problems preventing sales leads from progressing
  • Identify ways to improve customer services and make recommendations to your line manager
  • Collaborate with the administration team to obtain property particulars in a 'pre-marketing' status
  • Be flexible and support the valuers when needed
  • Identify sale opportunities

Requirements

We are seeking a versatile and people-focused individual who understands the importance of great customer service and can deliver it, along with:

  • 12 months of experience in the property sector and customer service
  • 12 months of experience in a Sales Negotiator role
  • Excellent communication and organizational skills
  • Proficiency in Microsoft Office programs, particularly Excel
  • Good standard of numeracy and literacy skills
  • Experience of multi-tasking in a fast-paced environment
  • A keen eye for detail

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