Digital Account Coordinator

1 week ago


Royston, Barnsley, United Kingdom SDL Solutions Limited Full time

About the Position

We are seeking a highly skilled Digital Account Coordinator to join our team at SDL Solutions Limited in Royston. This is an exciting opportunity to work with a marketing company and contribute to the success of our clients.

Job Description

The successful candidate will be responsible for managing multiple client accounts, developing positive working relationships with all client contacts, and driving client retention, renewals, upsells, and client satisfaction.

Key Responsibilities

  • Manage multiple client accounts and develop strategies across digital and communications
  • Develop positive working relationships with all client contacts and drive client retention, renewals, upsells, and client satisfaction
  • Work closely with clients to update internal project management software and leverage technical tools and data to manage campaigns and exceed expectations
  • Clearly communicate the progress of initiatives to internal and external stakeholders and prepare campaign insights reporting, including analysis and research

Requirements

To succeed in this role, you will need:

  • Proven experience as a Senior Account Executive, Account Manager, Marketing Manager, or similar role
  • Ideal agency experience or in-house managing multiple brands
  • Able to build strong relationships with clients and demonstrate excellent listening and presentation skills
  • Sharp attention to detail and comprehensive knowledge and understanding of all services delivered by our client

Benefits

As a valued member of our team, you can expect:

  • 25 days holiday a year plus bank holidays
  • Pension contributions
  • Regular social events
  • Two mental health days per year
  • Annual mental health workshop
  • Healthcare top up which includes up to £180 for dental cover, £180 for optical cover, £500 for therapy treatments (physiotherapy, acupuncture, chiropractic, homeopathy, osteopathy), and £75 for chiropody treatments

Location

Our beautiful rural offices are located near Royston, and we offer plenty of free parking. The location is commutable from Welwyn, WGC, Hatfield, Borehamwood, Hitchin, Stevenage, Letchworth, Baldock, Ware, Hertford, Hoddesdon, Broxbourne, Biggleswade, Saffron Walden, Haverhill, Braintree, Ely, Newmarket, St Neots, St Ives, Bedfordshire, Norfolk, Suffolk, Cambridge, and surrounding areas.

Salary

The salary for this role is between £28,000 - £35,000 per annum, depending on experience.


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