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Hotel Operations Manager

1 month ago

Carlisle, Cumbria, United Kingdom whitbread Full time
About the Role

We are seeking a highly skilled and experienced Hotel Operations Manager to join our Premier Inn team in Carlisle. As a key member of our management team, you will play a pivotal role in ensuring the smooth operation of our hotel, working closely with the Hotel Manager to deliver exceptional guest experiences.

Key Responsibilities
  • Lead and motivate our team to deliver outstanding service and compliance with brand standards
  • Manage daily operations within the hotel, including the bar and kitchen, to maintain our high-quality standards
  • Collaborate with the Hotel Manager to enhance our guests' experience, taking on feedback to drive continuous improvement
  • Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high-quality standards
What We Offer
  • Award-winning induction and training
  • Performance-related company bonus scheme, Pension Scheme, and Share Save Scheme
  • Whitbread Privilege Card offering 25% off in our restaurants and up to 50% off in our Premier Inn Hotels
  • 33 days annual leave (including bank holidays)
  • Discounts at shops, utility bills, travel, cinema trips, supermarkets, and more through Perks at Work
Requirements
  • Previous management experience in the hospitality industry or a related field
  • Strong leadership skills with a passion for customer service
  • Motivated to advance your career within hotel management
  • Excellent team management and communication skills
  • Commitment to safety and maintaining high standards of service