Hotel Operations Director

5 days ago


Carlisle, Cumbria, United Kingdom whitbread Full time

We are seeking a skilled Hotel Operations Director to lead our Premier Inn team.

Key Responsibilities:

  • Lead and manage multiple sites, creating synergy and empowering teams to deliver exceptional guest experiences.
  • Drive commercial best practice, maximise growth opportunities, and exercise financial and revenue management.
  • Oversee all business areas with an eye for detail, ensuring brand standards are consistently delivered and utilising guest feedback to increase performance against KPIs.
  • Embrace accountability for delivering the site business plan, supporting and enabling the bigger picture.
  • Demonstrate full knowledge of health and safety compliance and manage all audit processes to a high standard.
  • Be agile in your thinking and effectively manage your time to meet business needs.

What You'll Get:

  • Full induction and training.
  • Excellent access to training and development programmes.
  • The top tools and systems to achieve your KPIs.
  • 25% off in Whitbread Restaurants and up to 50% off Premier Inn hotels.
  • 33 days annual leave.
  • High street and retail discounts, including phone packages, cinema tickets, and Gym membership.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time, and flexible working. Where possible, we will support this.



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