Infrastructure Engineer

6 days ago

Hereford, Herefordshire, United Kingdom 00139 LEIDOS INNOVATIONS UK LTD. Full time
About the Role

We are seeking a highly skilled 2nd Line Infrastructure Support Specialist to join our team at Leidos Innovations UK Ltd. As a key member of our Operational Support team, you will be responsible for providing technical support and expertise to our customers.

Key Responsibilities
  • Provide technical support and troubleshooting for infrastructure-related issues
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Participate in on-call rotation and provide out-of-hours support as needed
  • Contribute to the creation and maintenance of technical documentation and knowledge base
Requirements
  • Strong knowledge of virtualized environments, including VMware and Hyper-V
  • Excellent knowledge of Windows Server environments, including OS build, AD, DNS, DHCP, and GPO
  • Strong Linux system administration skills, including Ubuntu and CentOS
  • Good general knowledge of TCP/IP and networking technologies, including load balancing and firewalls
  • Good general knowledge of Microsoft stack technologies, including SharePoint, Skype for Business/Teams, MS SQL, MS System Centre, Office365, and MS Exchange
  • Good general knowledge of SAN storage technologies
  • Excellent analysis and problem-solving skills, with the ability to take ownership of complex incidents
  • Excellent communication skills, with the ability to effectively communicate with customers and colleagues
  • Experience in producing and updating technical documentation to a high standard
What We Offer

At Leidos, we are passionate about customer success and united as a team. We offer a collaborative culture, support for your career goals, and a healthy work-life balance. Our employment package includes:

  • Contributory Pension Scheme
  • Private Medical Insurance
  • 33 days Annual Leave (including public and privilege holidays)
  • Access to Flexible benefits, including life assurance, health schemes, gym memberships, annual buy and sell holidays, and a cycle to work scheme
  • Dynamic Working
  • Relocation packages available
Commitment to Diversity

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know, and we will respond in a way that best fits your needs.

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