Network Operations Centre Analyst

4 weeks ago


Saint Helier, United Kingdom JT Group Full time
Job Summary

We are seeking a skilled Network Operations Centre Analyst to join our team. As a key member of our operations team, you will be responsible for monitoring and maintaining the integrity of our network, ensuring seamless service delivery to our customers.

Key Responsibilities

Monitor network performance and identify potential issues
Collaborate with engineering teams to resolve network outages and issues
Analyze and troubleshoot network alarms and notifications
Develop and implement process improvements to enhance network operations

Requirements

Strong analytical and problem-solving skills
Excellent communication and teamwork skills
Ability to work in a fast-paced environment with multiple priorities
Experience with network monitoring and management tools

About Us

We are a leading pan-island communications provider, serving over 3,000 local and global business customers. Our vision is to become the best connected telco in the world, by creating a culture where everybody feels valued and is empowered to support our customers.

What We Offer

Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance

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