Ward Clerk

1 month ago


Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

About the Role

We are seeking a highly organized and detail-oriented Ward Clerk to provide administrative and clerical support to the Ward team. As a key member of our team, you will be responsible for providing an accurate and efficient data entry service of patient information, as well as providing a daily reception service to the Ward area.

Main Responsibilities

  • Act as the focal point of administrative communications for the Ward, taking all telephone enquiries and directing patients where necessary.
  • Register, collate and enter onto the computer system all patient held records, as well as collecting and filing all in-patient books.
  • Prepare documentation from admission to discharge for use by medical staff.
  • Maintain patient notes on the ward in an organized and methodical manner according to Trust guidelines.
  • Liaise with other departments to ensure errors and issues are resolved.

About Us

Working for Buckinghamshire Healthcare NHS Trust offers a range of benefits, including learning and development opportunities, flexible working arrangements, and access to NHS discount schemes. We are committed to promoting inclusion and making sure all colleagues feel they belong.

What We Offer

  • Opportunities for career progression and professional development.
  • Flexible working arrangements to support work-life balance.
  • Access to NHS discount schemes and benefits.
  • A supportive and inclusive work environment.

Requirements

  • English Language GCSE grade C or above or equivalent.
  • IT/Computer skills to RSA I or equivalent with recent work experience in this field.
  • Experience of taking and responding to telephone enquiries from customers and within own organization.
  • Recent experience of working within a customer care environment.
  • Excellent communication skills.

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