Ward Clerk
4 weeks ago
Job Summary
We are seeking an experienced and organized individual to join our team as a Ward Clerk. The successful candidate will provide administrative and clerical support to the ward, carrying out assigned tasks in respect of a comprehensive clerical and computer service to the work area.
Main Duties of the Job
The successful candidate will be responsible for providing an accurate and efficient data entry service of patient information on a daily basis, and to provide a daily reception service to the ward area. This will include acting as the focal point of administrative communications for the ward, taking all telephone enquiries, personal callers/visitors and directing patients where necessary.
About the Role
The ideal candidate will have experience of working within a customer care environment and be able to communicate clearly in spoken English. They will also have the ability to write legibly and clearly in English, and be able to relay messages clearly and accurately.
Key Responsibilities
- Provide administrative and clerical support to the ward
- Carry out assigned tasks in respect of a comprehensive clerical and computer service to the work area
- Provide an accurate and efficient data entry service of patient information on a daily basis
- Provide a daily reception service to the ward area
- Act as the focal point of administrative communications for the ward
Requirements
- English Language GCSE grade C or above or equivalent
- IT/Computer skills to RSA I or equivalent with recent work experience in this field
- Experience of taking and responding to telephone enquiries from customers and within own organisation and prioritising as necessary
- Recent experience of working within a customer care environment
- Experience of high demand, team based environment
- Excellent communication skills
What We Offer
We offer a range of benefits, including flexible and agile working opportunities, generous annual leave entitlement, pension and access to NHS discount schemes. We also provide a range of health and wellbeing services to promote a healthy, happy workforce.
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