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Communications Officer

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled and experienced Communications Officer to join our team at North East Ambulance Service NHS Foundation Trust. As a key member of our operational team, you will play a vital role in ensuring the smooth and efficient deployment of emergency resources to patients across the North East region.

Key Responsibilities
  • Operate the trust's communication system to relay critical information between operational staff and the control room.
  • Pass time-sensitive information to other emergency services and hospital staff regarding patients.
  • Assist the Dispatch Officer with the deployment of vehicles and the general running of the assigned area on a 12-hour shift basis.
Person Specification

We are looking for an individual with:

  • 3 GCSEs grade C and above, including English and Mathematics (or higher) or equivalent relevant experience.
  • Geographical knowledge of the area covered by the Trust.
  • Previous administration experience.
  • Excellent verbal and communication skills.
  • IT skills.
  • Customer Service experience.
  • Ability to multi-task with conflicting priorities.
What We Offer

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles. We value and respect the diversity our employees bring to our workplace and welcome applications from people from all backgrounds.

We are committed to delivering safe, effective, and responsive care for all. Our mission is to provide the best possible care to our patients, and we are looking for individuals who share our values and are passionate about delivering high-quality care.