Resident Liaison Officer

1 week ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Wates Group Full time

The Role

We are seeking a Resident Liaison Officer to join our Wates Living Space Planned Maintenance Team in the North East region. As a key member of our team, you will be responsible for liaising with tenants and project staff to ensure a safe and secure environment.

Key Responsibilities

  • Support the lead supervisor in the construction of the programme of works per annum.
  • Ensure effective communication with all stakeholders and attend regular progress meetings.
  • Provide clear understanding of works to occur to the tenants and issue notices for access.
  • Maintain a complaints procedure and deal with disputes and damage claims.
  • Attend community events organised.
  • Report all defects to Project Lead and advise on any trends.

About Wates

Wates is a leading family-owned development, building and property maintenance company with a proud legacy in the built environment. Our purpose is to reimagine places for people to thrive, and our three promises are to create thriving places, a thriving planet, and thriving people.

Awards and Recognition

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.

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