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Ambulance Service Communications Officer
1 month ago
Job Summary
Communications Officer
- Band 3 Permanent
- Full Time and Part Time
- Shifts: Monday - Sunday 24/7 Shift patterns (07:00-19:00 / 12:00-00:00 / 19:00-07:00)
We are seeking a skilled Communications Officer to join our Patient Transport Dispatch Team at North East Ambulance Service NHS Foundation Trust.
As a key member of our control room team, you will be responsible for the effective deployment of our vehicles to non-emergency calls across the Trust area.
You will work closely with our Scheduled Care ambulance control and operational staff to provide a vital link between our teams.
Main Duties of the Job
Acting as a liaison between our Scheduled Care ambulance control and operational staff
Working within a team who plan and schedule journeys to ensure maximum utilisation of resources
Operating radio and telephone equipment to ensure excellent communication between operational staff and control
Recording relevant patient information onto our bespoke bookings system
Liaising with medical/non-medical staff to ensure patient details are correct to ensure appropriate transport meets patient and escort needs
About Us
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
We provide safe, effective, and responsive care for all, and we value and respect the diversity our employees bring to our workplace.
We are committed to delivering on our aims in relation to diversity and inclusion, and we assess ourselves against a range of frameworks.
Job Description
Job Responsibilities
Please refer to the attached job description and person specification documents for full responsibilities and main duties of this job.
