Patient Access Coordinator
2 months ago
We are seeking a highly skilled and organized individual to join our team as a Patient Access Co-ordinator. As a key member of our department, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.
Our organization, East and North Hertfordshire NHS Trust, is committed to delivering high-quality, patient-centered care. We are proud of our reputation as a leading cancer treatment center, and we are looking for someone who shares our vision and values.
Main Responsibilities- Act as a point of contact for queries relating to scheduling of patient appointments and coordination of patient treatment pathways.
- Provide a professional and efficient point of contact for patients, ensuring that their needs are met and their concerns are addressed.
- Identify individual patient needs and coordinate support for patient attendance, including accessibility, patient transport, and interpreter services.
- Support the scheduling of all patients' appointments in line with Trust and National waiting time targets.
- Attend regular meetings with management and clinical teams to review capacity and support action to utilize clinical capacity.
- Assist in investigating any complaints or incidents that arise in relation to scheduled appointments.
We are a dynamic and innovative organization that is committed to delivering high-quality care to our patients. We have a strong focus on patient-centered care, and we are looking for someone who shares our values and is passionate about delivering excellent care.
We offer a range of benefits, including a competitive salary, a comprehensive benefits package, and opportunities for professional development and growth. We are committed to creating a positive and supportive work environment that allows our staff to thrive and reach their full potential.
Person SpecificationWe are looking for someone who has:
- NVQ level 3 or equivalent in a relevant field.
- GCSE English or equivalent.
- GCSE Mathematics or equivalent.
- Experience in customer service or a related field.
- Good interpersonal and communication skills.
- Organizational ability and the ability to manage own time and prioritize tasks.
- Good telephone manner.
- Basic keyboard skills and basic knowledge of computers.
We are committed to delivering high-quality care that is centered around the needs of our patients. Our values are:
- Include: We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate, and grow together.
- Respect: We create a safe environment where we are curious about the lived experience of others, seek out best practice, and are open to listening and hearing new ideas.
- Improve: We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.
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Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and dedicated Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a Patient Access Co-ordinator, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Main...
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Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and dedicated Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a Patient Access Co-ordinator, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Main...
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Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly organized and communicative Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our Radiotherapy department, you will play a vital role in ensuring patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy...
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Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and compassionate Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our team, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Our team is...
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Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly organized and communicative Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our Radiotherapy department, you will play a vital role in ensuring patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy...
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Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly organized and communicative Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our Radiotherapy department, you will play a vital role in ensuring patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy...
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4 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and compassionate Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our team, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Main...
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Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and dedicated Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a Patient Access Co-ordinator, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Our team is...
