Patient Access Coordinator
2 days ago
We are seeking a highly skilled Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our radiotherapy department, you will play a vital role in ensuring patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.
Main Responsibilities- Act as a point of contact for queries relating to scheduling of patient appointments and co-ordination of patient treatment pathways.
- Provide a professional and efficient point of contact for patients, ensuring telephone calls and email correspondence are answered within the agreed time and in line with departmental policy.
- Identify individual patient needs and co-ordinate support for patient attendance, including accessibility, patient transport, and interpreter services.
- Support the scheduling of all patients' appointments in line with Trust and National waiting time targets.
- Attend regular meetings with management and clinical teams to review capacity and support action to utilise clinical capacity.
- Assist in investigating any complaints or incidents that arise in relation to scheduled appointments.
At East and North Hertfordshire NHS Trust, we pride ourselves on providing high-quality, compassionate care to our patients. Our team is dedicated to delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.
We are committed to a positive work-life balance for our employees, and we encourage flexible working arrangements to support our staff's well-being. We are also proud to be a Disability Confident employer and have achieved our status in 2019.
Person SpecificationWe are seeking a candidate with excellent interpersonal and communication skills, organisational ability, and the ability to manage their own time and prioritise tasks. A basic knowledge of computers and keyboard skills are also essential. Experience in customer service and supporting cancer patients is desirable.
We value diversity and inclusion and are committed to creating a workforce that represents the communities we serve. We welcome applications from candidates with disabilities and those from Black, Asian, and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce.
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Patient Access Coordinator
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Patient Access Coordinator
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Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and organized individual to join our team as a Patient Access Co-ordinator. As a key member of our department, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Our organization, East and North...
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Patient Access Coordinator
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Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly organized and communicative Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our Radiotherapy department, you will play a vital role in ensuring patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy...
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Patient Access Coordinator
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Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly organized and communicative Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our Radiotherapy department, you will play a vital role in ensuring patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy...
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Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and dedicated Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a Patient Access Co-ordinator, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Main...
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Patient Access Coordinator
4 days ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and dedicated Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a Patient Access Co-ordinator, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Main...
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Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and dedicated Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our team, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Our team is...
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Patient Access Coordinator
1 week ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and dedicated Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our team, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Our team is...
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Radiotherapy Accessibility Coordinator
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Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Radiotherapy Accessibility Co-ordinator to join our team at Mount Vernon Cancer Centre. As a key member of our inpatient team, you will play a vital role in ensuring that our patients receive the highest level of care and support.The successful candidate will work closely with patients,...
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Radiotherapy Accessibility Coordinator
2 days ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Radiotherapy Accessibility Co-ordinator to join our team at Mount Vernon Cancer Centre. As a key member of our inpatient team, you will play a vital role in ensuring that our patients receive the highest level of care and support.The successful candidate will work closely with patients,...
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Radiotherapy Accessibility Coordinator
2 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate individual to join our team as a Radiotherapy Accessibility Co-ordinator. This exciting opportunity will enable you to make a meaningful difference in the lives of our patients and contribute to the delivery of exceptional care.As a Radiotherapy Accessibility Co-ordinator, you will work closely...
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Radiotherapy Accessibility Coordinator
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Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate individual to join our team as a Radiotherapy Accessibility Co-ordinator. This exciting opportunity will enable you to make a meaningful difference in the lives of our patients and contribute to the delivery of exceptional care.As a Radiotherapy Accessibility Co-ordinator, you will work closely...
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Radiotherapy Accessibility Coordinator
2 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Radiotherapy Accessibility Coordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our inpatient team, you will play a vital role in ensuring that our cancer patients receive the highest level of care and support.Key ResponsibilitiesElectronic Holistic Needs...
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Radiotherapy Accessibility Coordinator
2 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Radiotherapy Accessibility Coordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our inpatient team, you will play a vital role in ensuring that our cancer patients receive the highest level of care and support.Key ResponsibilitiesElectronic Holistic Needs...