Patient Access Coordinator
1 month ago
We are seeking a highly skilled and compassionate Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our team, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.
Our team is dedicated to providing exceptional care and service to our patients, and we are looking for someone who shares our values of Include, Respect, and Improve. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
Main Responsibilities- Act as a point of contact for queries relating to scheduling of patient appointments and co-ordination of patient treatment pathways.
- Ensure telephone calls and email correspondence are answered within the agreed time and in line with the departmental policy.
- Provide a professional and efficient point of contact for patients.
- Identify individual patient needs and co-ordinate support for patient attendance, including accessibility, patient transport, and interpreter services.
- Support the scheduling of all patients' appointments in line with Trust and National waiting time targets.
- Attend regular meetings with management and clinical teams to review capacity and support action to utilize clinical capacity.
- Assist in investigating any complaints or incidents that arise in relation to scheduled appointments.
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide, and our 6,000 or so dedicated staff ensure our patients receive the best care. We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities.
We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans, and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.
Person SpecificationWe are looking for someone with:
- NVQ level 3 or equivalent in a relevant field.
- GCSE English or equivalent.
- GCSE Mathematics or equivalent.
- Experience in customer service.
- Good interpersonal and communication skills.
- Organisational ability.
- Able to manage own time and prioritize tasks.
- Good telephone manner.
- Basic keyboard skills.
- Basic knowledge of computers.
We welcome applications from those who would relish the opportunity to be part of our team and contribute to delivering exceptional care and service to our patients.
-
Patient Access Coordinator
1 week ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a skilled Patient Access Coordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our healthcare team, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.The successful candidate will...
-
Patient Access Coordinator
3 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a Patient Access Co-ordinator, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.The...
-
Patient Access Coordinator
3 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a Patient Access Co-ordinator, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.The...
-
Patient Access Coordinator
2 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled Patient Access Coordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our Radiotherapy Department, you will play a vital role in ensuring patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.The successful...
-
Patient Access Coordinator
2 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled Patient Access Coordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our Radiotherapy Department, you will play a vital role in ensuring patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.The successful...
-
Patient Access Coordinator
3 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled Patient Access Coordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our Radiotherapy Department, you will play a vital role in ensuring patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.The successful...
-
Patient Access Coordinator
2 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and dedicated individual to join our team as a Patient Access Coordinator at East and North Hertfordshire NHS Trust. As a key member of our team, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Our...
-
Patient Access Coordinator
4 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and compassionate Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our team, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Our team is...
-
Patient Access Coordinator
4 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and compassionate Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our team, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Our team is...
-
Patient Access Coordinator
4 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and compassionate Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our team, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Main...
-
Patient Access Coordinator
4 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and compassionate Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a key member of our team, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Main...
-
Patient Access Coordinator
2 months ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and dedicated Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a Patient Access Co-ordinator, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Main...
-
Patient Access Coordinator
2 months ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and dedicated Patient Access Co-ordinator to join our team at East and North Hertfordshire NHS Trust. As a Patient Access Co-ordinator, you will play a vital role in ensuring that patients receive timely and appropriate appointments for outpatient and inpatient radiotherapy and chemotherapy treatment.Main...
-
Radiotherapy Accessibility Coordinator
1 month ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Radiotherapy Accessibility Co-ordinator to join our team at Mount Vernon Cancer Centre. As a key member of our inpatient team, you will play a vital role in ensuring that our patients receive the highest level of care and support.The successful candidate will work closely with cancer patients to...
-
Radiotherapy Accessibility Coordinator
1 month ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Radiotherapy Accessibility Co-ordinator to join our team at Mount Vernon Cancer Centre. As a key member of our inpatient team, you will play a vital role in ensuring that our patients receive the highest level of care and support.The successful candidate will work closely with cancer patients to...
-
Radiotherapy Accessibility Coordinator
2 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and compassionate individual to join our team as a Radiotherapy Accessibility Coordinator. This exciting opportunity will enable you to make a meaningful difference in the lives of cancer patients, providing exceptional support and care.As a key member of our inpatient team, you will work closely with patients to...
-
Radiotherapy Accessibility Coordinator
2 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and compassionate individual to join our team as a Radiotherapy Accessibility Coordinator. This exciting opportunity will allow you to make a meaningful difference in the lives of our patients, providing exceptional care and support in a dynamic and supportive environment.As a Radiotherapy Accessibility...
-
Radiotherapy Accessibility Coordinator
4 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Radiotherapy Accessibility Co-ordinator to join our team at Mount Vernon Cancer Centre. As a key member of our inpatient team, you will play a vital role in ensuring that our patients receive the highest level of care and support.The successful candidate will work closely with cancer patients to...
-
Radiotherapy Accessibility Coordinator
4 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Radiotherapy Accessibility Co-ordinator to join our team at Mount Vernon Cancer Centre. As a key member of our inpatient team, you will play a vital role in ensuring that our patients receive the highest level of care and support.The successful candidate will work closely with cancer patients to...
-
Radiotherapy Accessibility Coordinator
2 weeks ago
Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full timeJob OverviewWe are seeking a highly skilled and compassionate Radiotherapy Accessibility Co-ordinator to join our team at Mount Vernon Cancer Centre. As a key member of our inpatient team, you will play a vital role in identifying and addressing the social and support needs of our cancer patients.Working closely with our multidisciplinary team, you will...
