Customer Engagement Specialist
24 hours ago
We are a fast-moving, global technology group that specialises in taking brands direct to consumers. Our fully integrated digital commerce ecosystem, THG Ingenuity, powers our portfolio of leading brands and sites, including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty.
Job OverviewThe CRM & Database Executive will play a key role in driving customer engagement and retention across email, SMS, and push notifications. This is an excellent opportunity to develop your skills in CRM/Digital Marketing and join a dynamic team that is passionate about innovation and excellence.
Key ResponsibilitiesThe CRM & Database Executive will:
- Plan and manage the CRM activity for GLOSSYBOX alongside the Senior Marketing Manager.
- Constantly evolve campaigns based on performance indicators and audience insight to ensure we are getting the most out of the database at every opportunity.
- Work cross-functionally with the marketing and e-commerce team to execute and plan CRM campaigns.
Salary: £35,000 - £40,000 per annum. We offer a range of benefits, including access to face-to-face and virtual appointments with our in-house GP, access to our 24/7 Employee Assistance Programme (EAP), and state-of-the-art on-site gym facilities.
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