Residential Complaints Resolution Specialist

Solihull Community Housing OverviewWe Manage Jobs (WMJobs) is proud to partner with Solihull Community Housing to deliver a wide range of services, including homes and support services, to over 10,000 customers in the Solihull Borough.We are seeking a highly skilled Complaint Resolution Specialist to join our team and lead our new Complaints Team. In this...

About Solihull Community HousingWe provide homes and support services for over 10,000 customers in the Solihull Borough. Our Customer Contact Centre handles a wide range of queries, including repairs, rent accounts, housing management, and homelessness.We are seeking a Complaints Handling Officer to join our newly formed Complaints team. As part of this...

**Complaints Resolution Officer** **Newham** **Job Role** To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. To work as part of a team to deliver high quality responses to customers complaints and enquiries. To develop and maintain good relations with service areas and partner...

We are seeking a Complaints Resolution Specialist to join our team at Jadedldn. As a key member of our customer service team, you will be responsible for resolving customer complaints in a professional and timely manner.The ideal candidate will have at least 2-3 years of experience in customer service, with a strong background in managing customer complaints...

Job Title: AI Complaint Resolution SpecialistWe are working with a leading edge AI startup in the LegalTech sector. This innovative company aims to transform complaints resolution processes for regulated industries.The role involves developing and enhancing AI-driven solutions for consumer dispute resolution within a rapidly growing market-leading startup....

About the RoleWe are seeking an experienced Financial Complaints Resolution Specialist to join our team at St. James's Place. In this role, you will be responsible for investigating and resolving customer complaints in a fair and timely manner.Key ResponsibilitiesInvestigate customer complaints thoroughly, gathering all relevant evidence and collaborating...

Background to role: The Complaints Resolution Analyst is a key role within Business Operations, and will report to the Complaints Manager.The role has two key objectives:1. To ensure that all Customer queries and complaints are dealt with in a timely and efficient manner, are fully and accurately captured and documented, are thoroughly investigated, and...

Resolution-Focused ServiceWe are seeking a skilled Complaints Investigator to join our team and play a pivotal role in ensuring fair and impartial complaint resolutions.This is a hybrid role that requires a minimum of three days in the office, offering a unique blend of remote and in-office work.The estimated salary for this role is £38,000 per annum,...

717586-3219-2499 12.4 Complaints Resolution Officer Newham Contract £20.44 per hour Our client is looking for an experienced Complaints Resolution Officer. RMS Complaints Resolution Officer 1. To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. 2. To work as part of a team to deliver high...

Job Title: Complaints Resolution ManagerEstimated Salary: £34,000 - £40,000 per annum.About Us:Nuffield Health Parkside Hospital and Cancer Centre London is one of the leading private hospitals in South-West London, easily accessible from Central London and the surrounding areas. We have provided high-quality independent healthcare to the local community...

Job Overview: We are a leading recruitment agency looking for a Senior Operations Manager to join our mortgage complaints team on a 6-month contract. The ideal candidate will have a strong background in operations management, preferably in a retail bank or mortgage company/lender.Responsibilities:Manage a team of operations staff to ensure seamless delivery...

We are looking for a skilled Complaint Resolution Manager to join our team at Brackenberry Ltd. As a Complaint Resolution Manager, you will lead on investigating and responding to complex cases.Estimated Salary: £21.98 - £29.31 per hourKey ResponsibilitiesYou will support the Council to meet performance targets and regulatory requirements through proactive...

Complaints Resolution ExecutiveAs a Complaints Resolution Executive at Redefined Ltd, you will be responsible for investigating, managing and resolving individual customer complaints for our UK or Republic of Ireland (ROI) insurance plans or our UK credit plans.Key responsibilities include completing case management ownership of any complaint handled,...

Job DescriptionThe successful candidate will be a Complaint Resolution Manager responsible for managing up to 80 open complaints at any given time. You will work closely with colleagues to ensure effective complaint resolution and contribute to team goals. This role offers a unique opportunity to analyze customer feedback and develop product and service...

Company Overview:">    TRI Consulting Ltd is a leading housing association that values providing a highly resolution-based service. We are currently seeking a temporary Complaints Dispute Resolution Lead to join our team for approximately 4 months.

Head of Central Compliance TeamThe RoleFairstone Group Ltd. is seeking an experienced Complaints Handler to join their central compliance team. As a specialist complaints handler, you will be responsible for reviewing and resolving complaints received by the company's entities.Main ResponsibilitiesSet up, acknowledge, and log new complaints in line with...

**Peabody**has an exciting opportunity for a **Complaint Resolution Case Manager** on a** full time, temporary basis **based in **South East London**.** **In return, you will receive a competitive salary of **circa £32,000** per annum.** - Do you have sound customer service knowledge?- Do you have relevant experience?- Do you have experience dealing with...

NHS Complaints Resolution LeadWe are seeking an experienced NHS Complaints Resolution Lead to join our team. As a key member of the Corporate Team, you will be responsible for managing and investigating complaints related to NHS funded care.Your responsibilities will include supporting complaints that go to the second stage, ensuring they are dealt with...

Overview: Harrow Council is looking to recruit a Complaints and Information Officer (People Services) to join the Complaints and Statutory Information team. This role leads on the day to day management and administration of complaints, MP enquiries, member enquiries and statutory information requests (FOI and DPA). The post holder will report to the...

A new and exciting opportunity has arisen within The Patient Resolution (Complaints Management) Department, based at Guy’s and St Thomas’ NHS Foundation Trust in London for a Deputy Head of Patient Resolution. Our central complaints team sits within the Quality and Assurance Directorate, in the office of the Medical Director, and contributes to the...