Customer Support Specialist
3 days ago
We are seeking a Customer Support Specialist to join our team in Peterborough. As a full-time branch-based opportunity, you will work 35 hours per week, providing exceptional customer service to our customers.
About this Opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses, and communities? As one of our Customer Support colleagues, you'll learn, grow, and develop within an inclusive organisation with genuine values focused on putting people first.
You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line.
We offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 22 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
The estimated salary for this role is £23,500 - £23,550 per annum. If located in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.
-
Customer Support Specialist
5 days ago
Peterborough, Peterborough, United Kingdom Lloyds Bank plc Full timeJoin Our Team as a Customer Support SpecialistLloyds Bank plc is a leading financial institution seeking highly skilled individuals to join our customer support team. As a Customer Support Specialist, you will be responsible for providing exceptional service to our customers, addressing their queries and concerns in a professional and courteous manner.We are...
-
Customer Service Support Specialist
6 days ago
Peterborough, Peterborough, United Kingdom Transamerica Corporation Full timeAbout the Role:We are seeking a skilled Customer Service Support Specialist to join our team at Transamerica Corporation. As a key member of our operations team, you will play a vital role in ensuring our customers receive exceptional service and support through various communication channels.Your primary responsibility will be to provide administrative...
-
Professional Customer Support Specialist
2 months ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £30,000At beBee Professionals, we are looking for a Professional Customer Support Specialist to deliver exceptional customer experiences in Peterborough, UK. As a key member of our team, you will provide timely and effective support to our customers.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Provide accurate and...
-
Customer Care Specialist
6 days ago
Peterborough, Peterborough, United Kingdom Medirest Full timeWe are seeking a skilled Customer Care Specialist to join our team at Medirest, contracted to 37.5 hours per week.As a Customer Care Specialist, you will play a vital role in ensuring the highest standards of customer satisfaction and loyalty.Key Responsibilities:Provide exceptional customer service through proactive communication and issue resolutionAssist...
-
Customer Service Specialist
2 months ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Peterborough, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle...
-
Customer Engagement Specialist
2 days ago
Peterborough, Peterborough, United Kingdom AEGON Full timeAEGON is one of the leading providers of financial wellbeing products in the world. We're committed to helping people live their best lives through our innovative online platform. As a Customer Engagement Specialist, you'll play a vital role in delivering exceptional customer service and ensuring that our customers receive the support they need.Job...
-
IT Support Specialist
1 day ago
Peterborough, Peterborough, United Kingdom Onyx-Conseil Full timeWe are seeking an IT Support Specialist to join our team at Onyx-Conseil. This is a fantastic opportunity to work with a variety of technologies and help resolve IT issues for our customers.As an IT Support Specialist, you will be responsible for logging tickets in our customers' ITSM systems, responding to end-user contacts via phone, email, or self-service...
-
IT Support Specialist
3 weeks ago
Peterborough, Peterborough, United Kingdom The One Group Full timeWe are looking for an experienced IT Support Specialist to join our team at The One Group. In this role, you will provide first-class IT support via telephone and ticketing system. The ideal candidate will have experience in 1st or 2nd line support, with a strong technical foundation in areas such as Microsoft Windows Server/Desktop, Hyper-V or VMware,...
-
IT Support Specialist
6 days ago
Peterborough, Peterborough, United Kingdom Onyx-Conseil Full timeJob OverviewWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Onyx-Conseil. This is a 6-month contract position based in Peterborough, requiring the successful candidate to be able to drive.Key ResponsibilitiesAs an IT Support Specialist, you will be responsible for providing exceptional technical support to our...
-
Frontline Support Specialist
2 months ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £25,000 - £35,000We are looking for a Frontline Support Specialist to join our team at beBee Professionals in Peterborough.Key Responsibilities:Engage with customers to deliver excellent service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed customer satisfaction goals.Requirements:High school diploma or...
-
Customer Service Operations Specialist
6 days ago
Peterborough, Peterborough, United Kingdom Lightspeed Broadband Full timeAre you looking for a new challenge in the tech industry? Lightspeed Broadband is seeking a Customer Service Operations Specialist to join our team. In this role, you will be responsible for managing our CRM database, providing accurate written communication, and working flexible hours.Key Responsibilities:Manage CRM database and update all recordsProvide...
-
Technical Support Specialist
5 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time £15At Global Technology Solutions Ltd, we are looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers via phone, email, or in-person.The salary for this position is estimated at £15 per hour, with the potential to increase to £17 after 3...
-
Technical Support Specialist
4 weeks ago
Peterborough, Peterborough, United Kingdom The ONE Group Ltd Full time £25,000 - £35,000Job Title: Technical Support Specialist Overview: We are seeking an experienced Technical Support Specialist to join our IT team. Responsibilities:Provide first-class IT support via telephone and ticketing system.Log and handle customer incidents and requests.Investigate, diagnose, and resolve technical incidents, escalating when necessary.Handle high...
-
Support Specialist
2 months ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £30,000We are looking for a highly skilled Support Specialist to join our team at beBee Professionals. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide...
-
Technical Support Specialist
3 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeJob Title: Technical Support SpecialistHiring a Technical Support Specialist for our team in Hampton.Location: Hampton, PeterboroughPay: £15 per hour (increasing to £17.46 after 3 months)This is a great opportunity to work in a dynamic environment with a diverse range of technical issues. You will be required to:Provide exceptional customer service via...
-
IT Support Specialist
5 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time £15Job Title: IT Support SpecialistLocation: Hampton, PeterboroughJob Type: ContractSalary: £15-17.46 per hourAbout the Job:This Service Desk Analyst role is an exciting opportunity to join Global Technology Solutions Ltd as a key member of our team. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical...
-
IT Support Specialist
6 days ago
Peterborough, Peterborough, United Kingdom Arthur Mellows Village College Full timeJob Title: IT Support SpecialistArthur Mellows Village College is seeking an experienced IT Support Specialist to join our team. In this role, you will provide technical assistance to maintain ICT infrastructure, hardware, and software.The successful candidate will support and facilitate dependable services from all ICT-based school systems, ensuring...
-
Marketing Support Specialist
6 days ago
Peterborough, Peterborough, United Kingdom Reed Specialist Recruitment Full timeAn exciting opportunity exists to join a thriving marketing team in Peterborough. As a key member of the team, you will be responsible for delivering high-quality marketing initiatives and providing administrative support.About the RoleThis role is ideal for someone who is passionate about marketing and has a strong work ethic. You will be working in a...
-
Patient Support Specialist
3 weeks ago
Peterborough, Peterborough, United Kingdom Coloplast Full timeWe are seeking a skilled and compassionate Patient Support Specialist to join our Patient Support Team in Peterborough. As a key member of our Clinical Charter Services Team, you will play a vital role in delivering exceptional customer service to individuals with bowel and bladder conditions.About ColoplastAs a market-leading company, Coloplast is dedicated...
-
IT Support Specialist
6 days ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeWe are seeking a skilled IT Support Specialist to join our team at CV-Library. The successful candidate will be responsible for providing technical assistance to our clients, ensuring they receive exceptional support and service.About the RoleAs an IT Support Specialist, you will be the primary point of contact for clients requiring technical assistance....