Customer Support Specialist

3 days ago


Peterborough, Peterborough, United Kingdom Lloyds Bank plc Full time
Customer Support Role at Lloyds Bank

We are seeking a Customer Support Specialist to join our team in Peterborough. As a full-time branch-based opportunity, you will work 35 hours per week, providing exceptional customer service to our customers.

About this Opportunity

Do you want to be part of a team that makes a genuine difference to customers, businesses, and communities? As one of our Customer Support colleagues, you'll learn, grow, and develop within an inclusive organisation with genuine values focused on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line.

We offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 22 days' holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

The estimated salary for this role is £23,500 - £23,550 per annum. If located in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.



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