IT Support Specialist

1 day ago


Peterborough, Peterborough, United Kingdom Onyx-Conseil Full time
Job Overview
We are seeking a highly skilled and experienced IT Support Specialist to join our team at Onyx-Conseil. This is a 6-month contract position based in Peterborough, requiring the successful candidate to be able to drive.

Key Responsibilities
As an IT Support Specialist, you will be responsible for providing exceptional technical support to our clients. Your primary focus will be on logging tickets in our customer's ITSM system, responding to end-user contacts via phone, email, or self-service portals utilizing knowledge articles supplied by the client. You will also be required to attend a monthly team meeting at a location near Leicester.

Requirements
To be successful in this role, you will need to have previous IT experience, with appropriate training provided as needed. A shift pattern of 06:00 - 14:30 for week 1, 07:00 - 15:30 for week 2, and 08:30 - 17:00 for weeks 3-6 will apply when working on the customer-specific desk.

Salary and Benefits
The salary for this position is estimated to be around £25,000 - £35,000 per annum, depending on experience. Other benefits include a competitive package and opportunities for professional growth and development.

Apply Now
If you are a motivated and organized individual with excellent communication skills and a passion for IT support, we encourage you to apply for this exciting opportunity.

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