Technical Support Specialist
4 days ago
At Global Technology Solutions Ltd, we are looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers via phone, email, or in-person.
The salary for this position is estimated at £15 per hour, with the potential to increase to £17 after 3 months. This role requires a strong understanding of Microsoft Word, Excel, PowerPoint, and Outlook, as well as excellent communication skills in both Hungarian and English.
Job Description:
- Provide technical support to customers via phone, email, or in-person
- Respond to customer inquiries in a timely and professional manner
- Maintain accurate records of customer interactions
- Escalate complex issues to senior technicians or management as needed
Required Skills and Qualifications:
- Fluent in Hungarian and English, with strong communication skills
- Experience with Microsoft Office software (Word, Excel, PowerPoint, Outlook)
- GCSE Level or equivalent in Maths and English
- Proven customer service experience
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