Technical Support Specialist

4 days ago


Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time £15

At Global Technology Solutions Ltd, we are looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers via phone, email, or in-person.

The salary for this position is estimated at £15 per hour, with the potential to increase to £17 after 3 months. This role requires a strong understanding of Microsoft Word, Excel, PowerPoint, and Outlook, as well as excellent communication skills in both Hungarian and English.

Job Description:

  • Provide technical support to customers via phone, email, or in-person
  • Respond to customer inquiries in a timely and professional manner
  • Maintain accurate records of customer interactions
  • Escalate complex issues to senior technicians or management as needed

Required Skills and Qualifications:

  • Fluent in Hungarian and English, with strong communication skills
  • Experience with Microsoft Office software (Word, Excel, PowerPoint, Outlook)
  • GCSE Level or equivalent in Maths and English
  • Proven customer service experience


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