Technical Support Specialist
23 hours ago
Job Overview
Global Technology Solutions Ltd is seeking a skilled Technical Support Specialist to join our team. This role involves providing exceptional customer service and technical support to our clients.
Key Responsibilities
- Respond to customer inquiries and resolve technical issues in a timely and professional manner.
- Provide training and support to end-users on software applications and systems.
- Maintain accurate records of incidents and resolution progress.
- Escalate complex issues to senior technicians or management as needed.
Requirements
- GCSE Level or equivalent in Maths and English.
- Previous experience in IT, preferably in a call center environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Familiarity with Active Directory, Customer Service principles, and Incident Management procedures.
Benefits
- A competitive salary of £14.84 per hour, increasing to £15.44 per hour after 3 months.
- The opportunity to work with a dynamic team and contribute to the company's growth.
- Ongoing training and development opportunities to enhance your skills and knowledge.
-
Technical Support Specialist
4 weeks ago
Peterborough, Peterborough, United Kingdom The ONE Group Ltd Full time £25,000 - £35,000Job Title: Technical Support Specialist Overview: We are seeking an experienced Technical Support Specialist to join our IT team. Responsibilities:Provide first-class IT support via telephone and ticketing system.Log and handle customer incidents and requests.Investigate, diagnose, and resolve technical incidents, escalating when necessary.Handle high...
-
Technical Support Specialist
24 hours ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time £15At Global Technology Solutions Ltd, we are looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers via phone, email, or in-person.The salary for this position is estimated at £15 per hour, with the potential to increase to £17 after 3...
-
Technical IT Support Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom Cooper Lomaz Recruitment Ltd Full timeAs a Technical IT Support Specialist with Cooper Lomaz Recruitment Ltd, you will be responsible for resolving technical IT related issues at 1st and 2nd line level.The role involves working as part of a project-based team to resolve technical issues and get involved in hands-on tasks such as desktop builds. A strong understanding of Windows and Google skills...
-
Technical Support Specialist
4 weeks ago
Peterborough, Peterborough, United Kingdom Cognizant Technology Solutions Full timeAbout the Role:Cognizant Technology Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients. You will be part of a dynamic team that works on leading-edge technology projects.Key Responsibilities:Act as the...
-
Technical Support Specialist
2 days ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeJob Overview:We are seeking a skilled Technical Support Specialist to join our team at CV-Library in Peterborough, Cambridgeshire. As a hybrid role, you will work from home and our office, resolving technical IT issues at the first and second levels.Key Responsibilities:Resolve technical IT issues at the first and second levelsParticipate in project-based...
-
Technical Support Specialist
22 hours ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeThis role provides an opportunity to work as a Technical Support Specialist for a leading biotech company in Cambridge. As a key member of the team, you will provide first-line IT support to circa 130 users, ensuring timely responses and solutions.Key Responsibilities:Log and manage IT support tickets, escalating more complex issues to Senior IT Engineer /...
-
Technical Support Specialist
1 day ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeAre you a skilled technical support specialist looking for a new challenge? We have an exciting opportunity for a full-time Technical Support Advisor to join our team based near St. Neots.This role involves working 8:30am – 5:30pm, Monday to Friday, providing top-notch support to well-known companies with exceptional products.The key responsibilities...
-
Technical Support Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom Scotiabank Full timeAt Scotiabank, we are committed to creating a winning team that is inclusive and high-performing. As a Technical Support Specialist, you will be part of this journey, contributing to the effective functioning of our branches by ensuring all workstations, voice communications, and multi-functioning devices are running effectively.You will be empowered to...
-
Technical Support Specialist
1 month ago
Peterborough, Peterborough, United Kingdom Cognizant Technology Solutions Full timeThis is an exciting opportunity for a Technical Support Specialist to join our team at Cognizant Technology Solutions. As a key member of our Cloud, Infrastructure & Security Services Practice, you will play a vital role in delivering end-to-end solutions that transform our clients' business, operating, and technology models for the digital era.Key...
-
Technical Support Specialist
23 hours ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeJob Overview:This role is an exciting opportunity to join our team as a Technical Support Specialist in Peterborough. You will be working as part of a project-based team, providing technical support at 1st and 2nd line levels. With a focus on resolving IT-related issues, you will also have the chance to get involved with hands-on tasks such as desktop...
-
Technical Operations Specialist
1 day ago
Peterborough, Peterborough, United Kingdom Lanesra Technical Recruitment Ltd Full timeAbout the Role:We are seeking a highly skilled Technical Operations Specialist to join our team in Peterborough. As part of our growing Energy Portfolio, this role will be responsible for safely operating and maintaining site main utilities, managing the Computerised Maintenance Management System, and delivering excellent customer service.Key...
-
Technical Electrical Vehicle Specialist
4 weeks ago
Peterborough, Peterborough, United Kingdom Rise Technical Recruitment Limited Full timeElectrical Safety Systems Engineer OpportunityRise Technical Recruitment Limited is seeking a highly skilled Field Service Engineer to join our team. As an Electrical Safety Systems Engineer, you will be responsible for installing electronic monitoring and safety systems onto commercial vehicles for blue chip customers across the UK.About the Role:This...
-
Technical Specialist
3 days ago
Peterborough, Peterborough, United Kingdom Anglian Water Group Ltd. Full timeAbout the RoleWe are seeking a highly skilled Technical Specialist to join our team at Anglian Water Group Ltd. The successful candidate will have a solid understanding of technical schedules, data sheets, and engineering calculations. You will be responsible for maintaining quality and consistency in all civil engineering technical documents and ensuring...
-
Technical Support Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom Cooper Lomaz Full timeAt Cooper Lomaz, we are seeking a skilled Technical Support Specialist to join our team. This role involves resolving technical IT issues at the 1st and 2nd line level, as well as participating in project-based tasks such as desktop builds.This is a hybrid role that combines working from home with spending time in our Peterborough office. You will be part of...
-
Technical Installation Specialist
2 months ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £30,000 - £45,000beBee Professionals is seeking a skilled Technical Installation Specialist to provide on-site installation, maintenance, and repair services for our clients. In this role, you will ensure that our customers' technical equipment is functioning optimally and provide excellent customer support.Key Responsibilities:Install and maintain equipment at customer...
-
Technical Solutions Specialist
2 days ago
Peterborough, Peterborough, United Kingdom Ernest Gordon Recruitment Full timeErnest Gordon Recruitment is seeking a skilled BMS Engineer to join their team as a Technical Solutions Specialist. This role offers a competitive salary of £42,000-£47,000 per annum, plus benefits and company vehicle.About the Role: As a BMS Engineer, you will work on various cutting-edge projects, utilizing your technical expertise to deliver...
-
Electronics Specialist
1 week ago
Peterborough, Peterborough, United Kingdom Entech Technical Solutions Full timeJob OverviewWe are seeking an Electronics Specialist to join our team at Entech Technical Solutions in Peterborough, UK. This role will support the Emissions Measurement Services department in a dedicated site and would be suitable for Electronics Technicians or Test Engineers looking to expand their skill set into various types of instruments.About the...
-
IT Support Specialist
3 weeks ago
Peterborough, Peterborough, United Kingdom The One Group Full timeWe are looking for an experienced IT Support Specialist to join our team at The One Group. In this role, you will provide first-class IT support via telephone and ticketing system. The ideal candidate will have experience in 1st or 2nd line support, with a strong technical foundation in areas such as Microsoft Windows Server/Desktop, Hyper-V or VMware,...
-
Technical Documentation Specialist
3 weeks ago
Peterborough, Peterborough, United Kingdom Binnies Full timeBinnies is looking for a Technical Documentation Specialist to join our team and contribute to the development of high-quality digital content.In this role, you will be responsible for creating and maintaining technical documentation, including digital operating manuals, user guides, and other supporting materials.The successful candidate will have strong...
-
Peterborough, Peterborough, United Kingdom Coburg Banks Technical Full timeJob OverviewCoburg Banks Technical, a well-established distributor of air compressors, is seeking a skilled Field Service Engineer to join their team at their Peterborough HQ.This is an excellent opportunity for individuals with technical knowledge in motor engineering or mechanical aptitude, looking to expand their skills and learn new technologies and...