Customer Service Specialist
2 months ago
We are seeking a Customer Service Specialist to join our retail team in Peterborough, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.
Key Responsibilities:
- Provide product knowledge and advice to customers.
- Operate the cash register and handle transactions.
- Maintain the store's visual presentation and stock levels.
- Assist with stock replenishment and inventory checks.
- Ensure a clean and tidy store environment.
- Meet or exceed sales targets set by the store management.
Requirements:
- Previous experience in retail or customer service is desirable.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Friendly, approachable, and customer-oriented attitude.
- Flexibility to work weekends, evenings, and holidays.
- Basic IT skills for till and stock management systems.
Benefits:
- Competitive hourly wage and sales incentives.
- Employee discounts on store products.
- Training and development opportunities to grow within the company.
- Friendly and supportive team environment.
- Flexible working hours.
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