Retail Manager: Pop-up Shop Experience

4 weeks ago

South London, United Kingdom Smart Works Charity Full time

About the Opportunity

We are seeking a skilled Retail Manager to join our team at our pop-up shop in Bicester Village. As a key member of our team, you will be responsible for the successful day-to-day running of the shop, ensuring that our customers receive an exceptional shopping experience.

Your main duties will include opening and closing the store, tracking and reporting units and incoming, managing volunteers and merchandising, and leading and supporting the shop floor.

This is a fantastic opportunity for someone with demonstrable experience in retail and merchandising, who is passionate about motivating a team and the mission of Smart Works.

Responsibilities

  • Opening and closing the shop.
  • Tracking daily units and reporting daily numbers to the Charity.
  • Co-ordinating volunteers and retail assistants, supporting them to maintain the shop floor and assisting during busy periods.
  • Merchandising and maintaining the shop floor, including bringing out fresh products.
  • Ensuring personalised customer experience with brand and product knowledge.
  • Lead on achieving sales goals and targets.
  • Collaborate and communicate effectively with team members, ensuring the floor is organised at all times.

Requirements

  • Demonstrable experience in retail and merchandising.
  • Experience in merchandising across retail categories such as fashion, accessories and lifestyle.
  • Experience of using digital payment systems.
  • Confident leading a small team, with experience coaching and supporting individuals to thrive in their role.
  • Flexible can-do attitude and a good team player, with experience in achieving individual and team targets.
  • Strong communication and customer service skills.

Terms and Conditions

  • Temporary casual opportunity, at our pop-up shop in Bicester Village.
  • Hourly rate of £ per hour.
  • Monday - Sunday shifts available, in line with shop opening times.
  • All successful applicants must provide two satisfactory references.
  • Able to attend pre-opening training sessions (dates to be confirmed).

About Smart Works

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Greater Manchester, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past ten years, Smart Works has helped over 30,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

With three London centres, in North, West and South London, we help women from every London Borough and beyond. London also acts as Smart Works HQ and supports local centres across the Group. More information about who we are can be found on our website.

How to Apply

Please submit a CV and answer the following questions via our recruitment portal.

  • Why do you want to work at the Bicester Village pop-up shop?
  • What retail experiences do you have that makes you well suited to the position?
  • What do you expect the biggest challenge and biggest opportunity to be in running a pop-up shop for Smart Works?

Reasonable travel costs will be reimbursed for interviews.

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact recruitment.

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy.

Smart Works promotes equity, diversity, and inclusion in our workplace. We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.

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