Retail Store Operations Manager

3 weeks ago


London, Greater London, United Kingdom POP MART Full time

About the Role

As a Retail Store Manager at POP MART, you will be responsible for overseeing all aspects of store operations, including sales, customer service, inventory management, and staff supervision. This is a key leadership role that requires strong leadership skills, excellent communication abilities, and a passion for retail management.

Key Responsibilities

  • Develop and implement strategies to achieve sales targets and improve store performance
  • Train, mentor, and supervise the sales team, ensuring they adhere to company policies and procedures
  • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment
  • Manage visual merchandising, ensuring the store's tidiness and cleanliness are maintained at the highest level
  • Oversee cashier point operations, including daily opening and closing procedures
  • Perform administrative tasks such as rota scheduling, payroll management, and sales reporting

Requirements

  • Proven experience (4+ years) in retail management, preferably in a similar industry
  • Bachelor's degree in business administration, Retail Management, or a related field (or equivalent work experience)
  • Fluent in professional English, with excellent verbal and written communication skills
  • Strong leadership skills with the ability to motivate and develop a high-performing team

About POP MART

POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. We are a boutique-sized company with a young and multicultural team where you can expect to gain valuable professional experience, work with people from different countries and cultures, and receive structured customer service, retail operations, and product training.


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