Store Manager Position

4 weeks ago


London, Greater London, United Kingdom POP MART Full time

About the Role

We're looking for a highly skilled Store Manager to lead our retail operations at POP MART. As a Store Manager, you'll oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision.

Key Responsibilities

  • Develop and implement strategies to achieve sales targets and improve store performance
  • Provide exceptional customer service and resolve any customer issues or complaints
  • Train, mentor, and supervise the sales team, ensuring they adhere to company policies and procedures
  • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment
  • Manage visual merchandising, ensuring the store's tidiness and cleanliness are maintained at the highest level

Requirements

  • Proven experience (4+ years) in retail management, preferably in a similar industry
  • Bachelor's degree in business administration, Retail Management, or a related field (or equivalent work experience)
  • Fluent in professional English, with excellent verbal and written communication skills
  • Strong leadership skills with the ability to motivate and develop a high-performing team

About POP MART

POP MART is a market-leading entertainment company and a global champion of designer toy culture. We have built an integrated platform covering the entire designer toy value chain. Our company operates seven stores in London and Midlands, and over six Robo Shops (vending machines for POP MART products). We continue to expand our retail network by opening new stores in London and nationwide.

What We Offer

  • Selected POP MART toys as appreciation gifts every month
  • A structured bonus/commission scheme in line with the company's and the individual's performance
  • Comprehensive training and development programs
  • Regular team social events
  • Paid rest breaks


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