**Growth Account Manager

22 hours ago

Southampton, Southampton, United Kingdom Eficode Full time

About Us

We are a forward-thinking, high-achieving, and experienced team, dedicated to creating a comfortable and valued work environment for our employees. As a leading global provider of DevOps solutions that drive real impact, we are passionate about innovation, skill enhancement, and teamwork. With 650+ employees in 10 different countries, we are excited to welcome diverse, curious, and driven individuals to join our community.

Our Team

Our talented teams have a wide range of skills, spanning software development, DevOps tooling, managed services, advisory and coaching, UX and UI, and more. If you want to advance your career within a global tech company, and work in a supportive and people-first environment, then this role may be the perfect fit for you.

Role Purpose

As a Growth Account Manager, you will be responsible for managing and expanding a portfolio of key accounts within our 'Core' segment. Your focus will be on deeply understanding each client's unique needs and challenges, allowing you to strategically expand Eficode's product and service offerings - primarily software and services aligned to the vendors Atlassian, GitLab and GitHub (Microsoft). You will build strong, long-lasting relationships and identify opportunities to expand Eficode's presence within these accounts.

Key Responsibilities

  • Manage a portfolio of key accounts in our 'Core' segment, ensuring a deep understanding of their business needs, challenges, and goals
  • Grow and expand the range of Eficode products and services within the existing account base through identifying and closing opportunities
  • Construct and maintain Account Plans
  • Collaborate with internal Business Area sales specialists to identify and land cross-sell opportunities in your portfolio
  • Maintain and manage strong relationships with partners and vendors
  • Collaborate with Account Executives at partner vendors in co-selling motions into your portfolio
  • Close alignment and collaboration with internal teams who will assist in managing your portfolio, including the Customer Success Team, Licensing Team and Bid Office Team
  • Maintain clean data and use this data to make informed decisions and provide insights to clients and internal stakeholders
  • Ensure Salesforce is an accurate reflection of business opportunities
  • Forecast monthly to within +/-10% and present to senior management

Requirements

  • A minimum of 5+ years of experience in account management or sales, preferably within the tech, software, or SaaS industry
  • Demonstrated experience of working collaboratively with sales partners and stakeholders
  • Excellent negotiation and conflict resolution abilities
  • Willingness to travel as required to meet with clients or attend company events

Desired Skills

  • Experience using Salesforce CRM would be an advantage
  • Experience selling Atlassian, GitLab or GitHub software would be advantageous

Person Specification

  • Strong interpersonal and communication skills, with the ability to build and maintain relationships at all levels
  • Ability to understand complex technical concepts and translate them into business value for clients
  • Strong analytical skills, with the ability to interpret data and make data-driven decisions
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  • Enjoy presenting to internal and external customers
  • Able to earn and command the support of the wider team beyond sales to support your sales campaigns
  • Affinity with the company core values of Decency, Mastery and Remarkable

What's in it for you?

As a remote-first company, we offer the opportunity to work flexibly with core working hours to cover a 37.5 hour week and also remotely. We encourage working in the office for the social interaction and skill-sharing, but we also support working-from-home. With an extensive onboarding process, unlimited access to learning opportunities, we support and encourage our people to explore their career potential and self-development. Additional benefits include:

  • Generous holiday allowance plus the ability to 'buy' more
  • Enhanced maternity and paternity pay
  • Paid 'volunteer' days
  • Paid sickness and dependent leave
  • Health and wellbeing schemes including private medical insurance, life assurance and free flu jabs
  • Cycle to work and car salary sacrifice scheme
  • Annual equipment allowance
  • Free books, training and continuous personal development
  • Employee support groups, reward and recognition schemes
  • Free breakfast, lunch and parking when onsite
  • Casual office dress code

Remuneration

£60k - 90k + 50% variable commission (up to £130k OTE)

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